Bad Horse Pizza

Restaurants

Harlem

  • $$
Bad Horse Pizza

Bad Horse Pizza

User ratings:

<strong>Rating: </strong><span class='lf-avgRating'>1</span>/5
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Venue details

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  • Address:

    Bad Horse Pizza 2222 Frederick Douglass Blvd (Eighth Ave)
    Harlem
    New York
    10026

  • Cross Street:

    at 120th St

  • Venue phone:

    212-749-1258

  • Venue website:

    badhorsepizza.com

  • Opening hours:

    Daily 5pm–10pm

  • Transport:

    Subway: B, C to 116th St

  • Price:

    Average main course: $13. AmEx, Disc, MC, V

  • Map

    1. Bad Horse Pizza
      • 2222 Frederick Douglass Blvd (Eighth Ave)
        Harlem
        New York
        10026
      • 212-749-1258
      • badhorsepizza.com
      • 40.818430,-73.945147

Users say

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<strong>Rating: </strong><span class='lf-avgRating'>0</span>/5

Average User Rating

1 / 5

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  • 1 star:1
LiveReviews|1
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Ian

I just finished dinner at Bad Horse restaurant with several friends and our children. Decent pizza, decent service, pricey for pizza, but managable. Nearing end of dinner my four year son’s nose began to bleed. He took it upon himself to use a cloth napkin (dish cloth) to clean his nose. When we saw the blood on the rag we called him over to us and inspected him and wiped his nose with the same rag. The restaurant owner came over to us and said, “Here are paper towels, you could have asked for a paper napkin.” He did not inquire if his restaurant guests were okay or needed assistance. Though it was a simple bloody nose, there was no concern by the owner that perhaps a chipped glass, or an emergency –or anything connected to the restaurant was the cause. We apologized for the cloth and the owner returned to behind the bar. The owner then said in a loud voice, “They cleaned blood with the napkin. Who does that? Who are these people?” He said this to his employees and the guests sitting at the bar, all of whom looked back to have a good look at whom “these people” were. I said in return, “It’s me. I’m these people.’ The owner heard me and saw that I was upset. He did not come over to the table. Essentially, he was telling his employees to stop serving my table well and his guest and my table that we were not welcomed. He continued to speak about the rag to the people around the bar. I had not realized that prior to eating at his restaurant that “these people” were an issue with being a customer. I further did not know that a ten cents rag was worth upsetting guests and attempting humiliate them to his clients, and that four year olds do not make errors of this sort. Ultimately, I left angry. I did tell the owner that I would not be returning to Bad Horse, and that instead of leaving happy I was leaving angry. I would suggest that anyone looking for a fine, family friendly pizzeria try any of the other pizzeria’s in the area. I give the restaurant a zero for customer service. If the owner treats the clients like garbage in front of the everyone to see, I can only question what takes place in the kitchen where no one can see.