East 12th Osteria

  • Restaurants
  • Dinner
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East Village
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Using eco-conscious induction cooking, chef  Roberto Deiaco prepares Northern Italian standards in an intimate restaurant, decorated with hand-blown glass chandeliers from Brooklyn-based artist friends. Deiaco (Palio, Rainbow Room) turns out luxe plates—see black truffle ravioli, a twelve-vegetable risotto. The wine list includes heavy with selections of Tre Bicchieri pedigree (three glass rating from Italian publication Gambero Rosso).

Venue name: East 12th Osteria
Address: 197 First Ave
New York
Cross street: at 12th St
Opening hours: Mon–Fri 5–11pm; Sat, Sun 11am–11pm
Transport: Subway: L to First Ave
Price: Average entree: $30. AmEx, Disc, MC, V
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Average User Rating

1 / 5

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I went here with a party of 7 on a Saturday night at 7:45. My boyfriend had to leave by 8:45 to stage manage a play for which the rest of us had to leave at 9:45. As soon as we sat down, he placed an order for the suckling pig, which the waitress informed us would take half an hour to prepare. We were brought bread and water, but weren't told specials and our orders weren't taken for 25 minutes. After waiting, my boyfriend asked about his suckling pig. The waitress checked with the kitchen and came back to inform us they were out of that dish, which would have been better to know when he placed the rush order half an hour earlier. He ordered the lamb instead, which she said would take 20 minutes, leaving him with 10 minutes to shovel it down. It didn't come out for over half an hour, however, and he had to leave with his entire meal in a doggie bag. By 9pm, we'd been waiting for our uncooked appetizers (salads, prosciutto and carpaccio) for at least 45 minutes. When they finally arrived, one of the salads was wrong. Rather than expedite the correction, we waited another 10 minutes for the right salad. By 9:20, our entrees still had not arrived and it became clear that, although we left 2 hours to enjoy a leisurely meal, we would not have time to order dessert or coffee and that we likely would have to settle the bill while finishing our entrees. We asked to speak with a manager, who was argumentative. For example, when we told her about the appetizer wait, she informed us of when the waitress put in the order as if to suggest we placed the order too late. We understood that the waitress flitted around between other tables rather than put ours in the moment we placed it, but any appetizer ticket time of over 15 minutes is shameful, so why fight with us over whether it took half an hour or an hour? My lobster was cold when it arrived. How do you wait that long for food and it doesn't come straight from the pan...was it waiting as long as we were? The food was okay, fresh but not that flavorful. The kitchen needs to expedite to New York standards and the front of house staff needs to improve dramatically before you should even consider parting with your money here.