Pranna

Restaurants

Gramercy & Flatiron

  • $$
Pranna

Pranna Photograph: Krista Schlueter

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Venue details

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  • Address:

    Pranna 79 Madison Ave
    Gramercy & Flatiron
    New York

  • Cross Street:

    at 28th St

  • Venue phone:

    212-696-5700

  • Venue website:

    prannarestaurant.com

  • Opening hours:

    Dining room: Mon–Sat 5:30pm–midnight. Satay lounge: Mon–Wed 4pm–midnight; Thu 4pm–2am; Fri, Sat 4pm–4am

  • Transport:

    Subway: 6 to 28th St

  • Price:

    Average main course: $24. AmEx, DC, Disc, MC, V

  • Map

    1. Pranna

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Average User Rating

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Seth R

If I could give zero stars I absolutely would. The worse experience of my life. I spend 100's of thousand of dollars a year going out and this by far was insane.


We had a table for brunch and some rather large women were dancing on a table and fell and destroyed our table and a new bottle of grey goose and more. All clothing, shoes, cell phones and more were damaged. 

Management wanted to buy us 2 drinks? Really? I spent $900.00 between brunch and a bottle. No concept of customer service. I will give them 24 hours to contact me. If not my attorney, the SLA, and DOI, DCA, BBB are all going to be contacted with full complaints along with certain litigation for any damages. 

I will NOT let this go. No way in hell. This is absurd. I gave you a chance to resolve and you did not. 

DO NOT GO HERE. ITS A COMPLETE CIRCUS!!!

*** UPDATE ***
I was contacted by management who gave a story that was not true in regards to allegedly offering compensation when the incident occurred. 

Now 24 hours later they offered a refund on my bottle service ONLY if I removed negative remarks from social media. That is considered bribery and conversion. 

Good luck Pranna you certainly did not make the right decision and I gave you plenty time to do so.