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Sullivan Bistro

Greenwich Village
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Formerly Sullivan Diner, this eatery serves diner fare with a European flair (think Dutch crepes). The space is filled with plush magenta banquettes, and for the most part the food doesn’t tread any foreign territory—you’ll find matzo-ball soup, mac and cheese. But it’s all good, and prices are ridiculously low for the neighborhood. The best meal is breakfast, served all day.

Venue name: Sullivan Bistro
Contact:
Address: 169 Sullivan St
New York

Cross street: at W Houston St
Opening hours: Mon–Fri 8am–10:30pm; Sat, Sun 9am–11:30pm
Transport: Subway: C, E to Spring St; 1 to Houston St
Price: Average main course: $12. Cash only

Average User Rating

1 / 5

Rating Breakdown

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  • 1 star:1
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Anonymous

I had a reservation at Sullivan Bistro for a party of 6. I made this reservation as a way to get extra points on a restaurant reservation website. I figured couldn't hurt to try it. The entire party arrived on time for the reservation. Everyone was a little weirded out as the decor was kind of like a dirty old lady's house and it was very cramped. The food was pretty awful as well but they had a nice pour on the wine so we thought no big deal, at least we're getting the points from the website for eating there. Each person in the party ordered a full entree, drinks, and dessert. On the following Monday I recieved an e-mail from the website advising that Sullivan Bistro had cancelled my reservation. This was a restaurant I chose to dine at with my friends SOLELY because it offered the extra reward points. I called Sullivan Bistro every single day from for a week and a half after recieving the e-mail attempting to have them correctly note the reservation as having taken place. The restaurant gave me numerous excuses as to why the reservation was cancelled varying from claiming the whole party did not arrive, to the party did not arrive on time, to not every person ordered an entree, etc. These were all complete lies. Finally after my 8th phone call to the restaurant I was advised that Sullivan Bistro would be contacting the website to correct the incorrectly cancelled reservation and rewarding the points. To date this has not occurred. The food and decor at Sullivan Bistro were all extremely poor. It was a tiny establishment that clearly did not know how to work it's heat/air as it was very hot and we had to request the door be propped open to allow for air flow. I felt awful having picked this establishment on behalf of my friends but took solace in knowing that at least I would recieve the reward points. And yet I have not recieved them. I feel very much like this i s a scam the restaurant runs. I think they get people to come in knowing they are a subpar restaurant due to the points they can earn and then cancel the reservation. I have no idea why but since they are refusing to correct their mistake and also tried to lie about it I assume it's a scam. Long and short of it - before I knew they screwed me on the points I had already decided I would never go there again.