|Venue name:||Billabong Element||Contact:|
|Cross street:||between 44th and 45th Sts|
|Opening hours:||Daily 9am–midnight|
|Transport:||Subway: A, C, E to 42nd St–Port Authority; N, Q, R, 42nd St S, 1, 2, 3, 7 to 42nd St–Times Sq|
Average User Rating
1 / 5
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:2
Worst customer service, employees very rude and the manager as well very rude, not professional workers in this store.
Worst service ever. Spent almost $500 in the shop. When my wife discovered that she might have lost her ID when paying we went back to check with them. We were told that only the manager could help us and that he would be with us momentarily. After waiting 20 minutes we were told that it would be another 20 minutes, went out and came back after 20 minutes and after waiting another ten minutes, were then told it would be another 30 minutes. What did I already ask for? To check if we had lost an ID card in their store. They were very keen at taking our money, but providing a basick service they couldn't care less. Never coming back to these rude people.