Ralph Lauren

Shops

Boutiques

Upper East Side

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Venue details

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  • Address:

    Ralph Lauren 867 Madison Ave
    Upper East Side
    New York

  • Cross Street:

    between 71st and 72nd Sts

  • Venue phone:

    212-606-2100

  • Venue website:

    ralphlauren.com

  • Opening hours:

    Mon–Wed, Fri, Sat 10am–6pm; Thu 10am–7pm; Sun noon–5pm

  • Transport:

    Subway: 6 to 77th St; 6 to 68th St–Hunter College

  • Map

    1. Ralph Lauren
      • 867 Madison Ave
        Upper East Side
        New York
      • 212-606-2100
      • ralphlauren.com
      • 40.771393,-73.96569

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Average User Rating

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Cecil Doughtie

This location has the worst customer service I have ever received from any Ralph Lauren location. Case in point; Order placed on line form this location was shipped not in original packing and appeared worn, Called on line customer service within 2 hours after I received first order. Ralph Lauren customer service advised to return the defective item, they would go ahead and reship my new item from High Point, NC. But the new replacement is again coming from The Same New York, NY, location as the original. At this time I have received email that my original item I return has arrived at the warehouse, I have still not received the replacement. All of the customer service Ladies on line have been GREAT and have done their Very Best to Help ! I Thank them All !! I do know the store failed to ship the replacement in the same timely manner as the first, my first order arrive am 8:35 am the replacement anytime before 8:PM. Do not know the reason ! When is the last time you did this? Take Time To Enjoy !!