Tip Top Shoes
|Venue name:||Tip Top Shoes||Contact:|
155 W 72nd St
|Cross street:||between Columbus and Amsterdam Aves|
|Opening hours:||Mon–Sat 9:30am–6:45pm; Sun 11:30am–5:15pm|
|Transport:||Subway: 1, 2, 3 to 72nd St.|
Average User Rating
3 / 5
- 5 star:1
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:1
I bought from Tip Top for years: I like the range of shoes they carry and some of their salesmen (yes, always men) are quite good. But, based on my recent experience, I will never buy there again. I bought three pair of shoes for about $900+ and subsequently decided to return one pair. It was within a month but outside their "five day" return policy so I could only get a store credit. I think this is outrageous...and frankly, stupid. Why anger a customer that pays $900 at a time for shoes simply so you can hold on to their cash? I prefer to use stores that are more customer oriented and show it with reasonable return policies.
Tip Top is the best for affordable and comfortable all-season shoes. The Manager, Harold, and the Salesman, Frank, were kind, helpful, and beyond professional when I had to make two returns due to errors I had made during my purchases. These guys and their lovely, sympathetic female cashiers made my experience such a pleasant one. These very kind, attentive people and this store deserve a strong A++. A rare find.