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All travellers arriving in Jakarta, Surabaya, Bali and Batam are now required to use new on-arrival app

The All Indonesia app is free to use

Joycelyn Yeow
Written by
Joycelyn Yeow
Senior Lifestyle Writer
Young woman standing in temple gates at Lempuyang Luhur temple in Bali, Indonesia.
Photograph: Shutterstock
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Heads up if you’re travelling to Indonesia – there’s a new arrival declaration procedure you have to complete. But ‘fret not, it’s completely free of charge and meant to make your entry into Indonesia fuss free. 

Starting September 1, 2025, all travellers, including citizens, are required to use the new mobile phone app All Indonesia to complete the arrival declaration. The app aims to shorten and simplify the arrival process by streamlining all immigration, customs, quarantine and health declarations into one form. It’s also made to be user-friendly so elderly and people with disabilities can easily use the app, and is available in English, Chinese and Bahasa Indonesia. 

Travellers can complete and submit the form via the app up to three days before arrival, and the entire process is free of charge. 

This is currently implemented for travellers arriving at three airports: I Gusti Ngurah Rai International Airport, also known as Denpasar International Airport, in Bali, Soekarno-Hatta International Airport in Jakarta, and Juanda International Airport in Surabaya. Those entering via the international sea ports in Batam are also required to use the new app. This process will subsequently be rolled out to the other airports. 

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