It’s official: these are the best (and worst) international airlines for 2023

A new index looks at everything from in-flight catering to the number of on-time arrivals to rank the world’s best and worst airlines to fly with

Liv Kelly
Written by
Liv Kelly
Contributing Writer
Japan Airlines plane
Photograph: Shutterstock

A dismal journey can make you question your choice to go abroad altogether. Was the four-hour delay into the two-day trip, trapped in a freezing cabin, really worth it?

If you want to make sure your next trip gets off to a flying start, you’re in the right place. Bounce, a luggage storage platform, has updated its airline index to reveal the best and worst international airlines in 2023. They’ve evaluated everything from in-flight catering to the number of on-time arrivals and come up with the ranking – and it’s pretty comprehensive. 

The best airline in the world, according to Bounce, is Japan Airlines, which boasts a score of 8.28/10. It scores excellently for its in-flight experience and also has an impressively low flight cancellation rate, at just 1.56 percent, plus a generous baggage allowance. 

On the flip side, ranking as the worst international airline for 2023 is Indonesian airline Wings Air, which has a measly index score of just 0.37/10. This might be one to avoid if you’re on a particularly tight schedule: less than half of the airline's flights arrive on time, and its cancellation rate of 15.91 percent is the second highest, after Lion Air. 

With that in mind, here are the best international airlines in 2023, according to Bounce.

  1. Japan Airlines (8.28)
  2. Singapore Airlines (7.63)
  3. Qatar Airways (7.5)
  4. Korean Air (7.19)
  5. Vistara (6.43)
  6. All Nippon Airways (6.23)
  7. Ethiopian Airlines (5.99)
  8. Air India (5.40)
  9. Azul Airlines (5.25)
  10. Emirates (5.16) / Vietnam Airlines (5.16)

And here are the worst international airlines in 2023, according to Bounce. 

  1. Wings Air (0.37)
  2. Lion Air (0.61)
  3. Jetstar Airways (0.94)
  4. flydubai (1)
  5. VivaAerobus (1.18)
  6. Wizz Air (1.31)
  7. Ryanair (1.63)
  8. WestJet (1.66)
  9. Vueling Airlines (1.96)
  10. Air Canada (2.11) / Volaris (2.11)

Did you see Spain and Portugal could finally be getting a high-speed train link?

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