Safety tips: Catching a ride in Johannesburg this festive season

It’s the busiest season of the year. The December period brings excitement, movement, and high energy. As people around the city go up and down - vibing, shopping, and catching up with friends and family, the demand for e-hailing services usually shoots up.

Because the festive season is packed with all kinds of fun activities, knowing that you can have fun without stressing about driving is a relief. Whether you choose to take a nap, scroll through your phone, or just enjoy the quiet moment between destinations, if you are planning to catch a ride this festive season, here are some safety tips to follow:

• Request a ride from an official e-hailing app. Even if the car has an e-hailing company sign, do not assume it's legitimate. 

• Verify all the details of your ride before getting in. Check the number plate, car model, and driver photo. Ask the driver for their name. Do not ask, "Are you *insert driver's name*?".

• Make sure to confirm that the ride is actually for you, especially if there are other people standing nearby. Do not say your name - ask the driver who they are there to collect.

• Share your live location to keep your loved ones updated about your journey.

• Verify the fee before leaving the vehicle and dispute any amount that doesn’t match the initial booking price.

• If there’s a dispute about the fare, don’t hand your mobile phone to the driver. Instead, let them guide you on the steps to take.

• Don’t give out personal details to the driver.

• Wear your seat belt, even if you choose to sit in the back. This must be done regardless of the distance you are travelling.

• Track the route on your phone so you can see if the driver is taking a different path.

• Refrain from catching rides from strangers. If you won't be using an e-hailing service, rather opt for a taxi, bus or train. 

• Keep your belongings safe, and don’t forget to take everything with you when you leave.

• Wait in a safe, well-lit place or indoors, and get off in a safe location.

• Familiarise yourself with the in-app help options that most e-hailing services offer. 

Time Out Tip: The festive season is meant to be joyful. Using e-hailing services can help you move around safely and conveniently, but remember to stay alert and keep this checklist handy. 

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