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STM facing two class action lawsuits over Montreal strike disruptions

Two proposed class actions have been filed against the Société de transport de Montréal (STM) seeking partial refund and other damages.

Laura Osborne
Written by
Laura Osborne
Editor, Time Out Canada
Metro
Photograph: Shutterstock / Wirestock Creators
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Grand Prix weekend brought Montreal’s metro and bus strike to a temporary halt, but service hours are now disrupted again.

With commuters left stranded and confused last week by final train departure times, a new development has surfaced.

Will the Montreal transit strike resume after Grand Prix weekend?

With two more days of the strike to go, two requests to authorize class action lawsuits have been filed against the STM on behalf of transit users holding monthly or weekly passes affected by the recent maintenance workers’ strike.

It’s official: the STM is facing two class action bids over strike disruptions and unused passes.

According to a report by CTV news, the first request, filed June 10 by lawyers for Michelle Phuong Thao, argues users were not properly warned of the June 9 strike and couldn’t reorganize or request refunds, despite losing access to paid services. 

The STM has previously stated that it won’t compensate for activated passes.

A second request, filed June 11 by Simon Saint-Onge, echoes similar complaints, alleging the STM violated the Consumer Protection Act by cutting services while still collecting full fares. 

His claim also criticizes the STM for restoring full service during the Grand Prix while leaving daily commuters stranded, calling it a “double standard”.

Both suits demand partial refunds, damages for losses and stress, and recognition of the STM and union’s shared responsibility. 


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