FAQs - Time Out Market New York

Find everything you need to know about Time Out Market New York including location, opening hours and parking

Time Out Market New York rooftop bar
Nitzan Ruben

Do you accept reservations?
No. Time Out Market has a casual approach with its communal seating. You’re welcome to take a seat at our communal tables anytime you’d like.

What are the market opening hours?
Note: regular hours on Christmas Eve, closed on Christmas Day. On New Year's Eve the 5th floor will be open through 1am (RSVP here), regular hours New Year's Day.

First floor of the market
Monday: Closed
Tuesday: Closed
Wednesday: 4pm-9pm
Thursday: 4pm-9pm
Friday: 4pm-9pm
Saturday: 11am-9pm
Sunday: 11am-9pm 

Fifth floor of the market
Monday: Closed
Tuesday: Closed
Wednesday: 4pm-9pm
Thursday: 4pm-9pm
Friday: 4pm-9pm
Saturday: 11am-9pm
Sunday: 11am-9pm

What kind of safety measures is Time Out Market New York putting in place?
Time Out Market New York continues to prioritize the health and safety of its guests, employees and chefs. In addition to following government regulations and protocols, the Market has intensified its safety precautions and implemented systems to provide guests with an enjoyable dining experience.

  • What we’ve done for you: We’ve implemented less seating inside to better ensure safe social distancing between our clients (when indoor dining is allowed); partitions on tables for those who dine in with us; an improved air circulation system which replaces the air every six (6) minutes; a contactless payment system has been implemented (see details below under ’How do I order food and drinks at Time Out Market New York?’); there is a dedicated staff of sanitizing personnel cleaning our space at all times; and each counter and bar is outfitted with public shields.
  • What we expect from you: Please wash your hands upon entry using our bathrooms or sanitize them at the sanitization stations we’ve made available throughout the Market; it is required that you use a mask while inside; practice safe social distancing from others; respect the floor signage; and keep groups to a minimum of six (6) people from a maximum of three (3) households.


Is Wi-Fi available?
Yes. You can sign in to free Wi-Fi at the market.

Do you offer vegan and/or gluten-free options?
Yes, but food sensitivities and allergies should be discussed with the chefs and staff at the market while ordering.

Do you allow pets?
Pets are allowed on the 5th-floor rooftop as well as the outdoor seating on Old Dock Street. Pets are not allowed inside the market unless they are service animals.

Is parking available?
Paid parking is available at 100 Jay Street parking garage.

Are there ATMs on the premises?
No, Time Out Market New York does not have an ATM, there is a Chase Bank 0.3 miles away on 136 Front St.

Do you accept cash?
We do accept cash at the bars, but not for our eateries. As an alternative to using your credit or debit card at the eateries, you can also purchase a Time Out Market Card, which is a pre-loaded card that you can purchase and top up at the market. You can also use your standard debit or credit cards directly at our bar and eateries.

What is a Time Out Market Card?
The Time Out Market Card can be treated as currency at Time Out Market New York. You’ll use it in place of cash and refill it as needed. For more information, please see the Time Out Market Card’s terms of service here.

How do I order food and drinks at Time Out Market New York?
Contactless ordering is available for Apple and Android smartphones through the Time Out Market app. Guests can search for ‘Time Out Market’ via the App Store or Google Play to download the app for free. Through the app, the progress of an order can be tracked through email, text, and/or push notifications.

Where are you located?
Empire Stores, 55 Water Street, Brooklyn, NY 11201. We have four entrances to the main floor of the market: the lobby of Empire Stores, off Old Dock Street, Water Street, and the outdoor lobby on the waterfront of Empire Stores. The 5th-floor and rooftop can be accessed from the outside stairs as well as via two elevators, one located inside the first floor of Empire Stores and the other just outside, off the entrance facing the East River.

Is the rooftop open year-round?
Weather permitting, yes!

Is the top floor available for private events?
The 5th-floor is available for private events. Please contact eventsny@timeoutmarket.com for more information.