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Mitsukoshi is Japan’s first department store, tracing its history back to 1673, and this vast two-building complex is its flagship location. If you need assistance in English, head to the 2nd floor of Mitsukoshi's Annex building and look for the Foreign Customer Service Counter. They provide interpretation and shopping assistance in English and Chinese; have a foreign exchange machine; and can offer advice on tax refunds, delivery of your purchases to certain hotels, free Wi-Fi spots and how to take advantage of discounts using a guest card.