Decisiveness be gone. Artificial Intelligence is here to help you book your trip, no travel agent, extensive Google search or other brain power necessary.
Expedia announced a partnership with the AI software ChatGPT to offer a new in-app travel planning experience in the Expedia App. Users can engage in an open-ended conversation with the robot for recommendations on places to go, where to stay, how to get around, and what to see and do, all based on ChatGPT's responses.
The new trip planning experience also uses intelligent shopping by automatically saving hotels discussed in the conversation to a “trip” in the app, so planners can stay organized, choose dates, check availability, and add on flights, cars or activities.
“Every great trip can be made or lost while planning and shopping. As the leader in travel tech, Expedia continues to build out the core operating system for the industry, constantly enhancing capabilities and making trip planning faster, simpler and even more informative," Peter Kern, Vice Chairman and CEO, Expedia Group, said in a news release. "By integrating ChatGPT into the Expedia app and combining it with our other AI-based shopping capabilities, like hotel comparison, price tracking for flights and trip collaboration tools, we can now offer travelers an even more intuitive way to build their perfect trip."
ChatGPT isn't your typical travel agent robot: the chat can help deliver personalized and relevant trip options out of 1.26 quadrillion variables like hotel location, room type, date ranges, price points and much more. An AI-powered virtual agent, available at all hours, can also help with unexpected trip changes.