Competitive Edge: Conflict Negotiation

Conflict: Why Can’t We All Just Get Along? Workplace conflict is unavoidable, but there’s a way to allow it to nurture rather than ruin your business. This interactive workshop will provide attendees with the necessary skills to diffuse workplace conflict and determine how to strengthen an organization from the inside. Attendees will learn how to: ► Realize that conflict is inevitable and good for us ► Determine the costs, causes, and approaches to conflict ► Prepare for conflict ► Assess needs and fears ► Value asking questions