Power Lunch: Success Secrets For Exceptional Service

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Power Lunch: Success Secrets For Exceptional Service
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Working Women Of Tampa Bay says
"If employees do not execute the basics flawlessly, customers will never become emotionally engaged with your brand." - The Ritz Carlton

You're invited to our July Power Lunch at Grille One Sixteen in Tampa. Our featured speaker is Sharon Fekete, AKA The Doctor Whisperer. Sharon will be sharing why having a customer service strategy is essential to running a business. She'll share tips on how to create positive experiences for your customers that will keep them coming back again and again. You'll also learn how to keep negative customer service interactions from ruining your business.

About the Speaker:

Sharon Fekete, “The Doctor Whisperer,” has over 15 years’ experience managing, marketing, and supervising successful medical practices from NY to FL. She has a keen ability to work with people, transforming under-performing offices into uber-medical centers. She has trained, hired, and mentored office managers for 11 locations—while marketing and developing all-new locations! She acted as the liaison between 30 multi-specialty physicians and referring specialists, while specializing in team-building meetings with all levels of management. Recognizing front office staff as an often overlooked key link in patient-doctor interactions (and by extension medical practice success), she designed the Front Office Ambassadors course from the ground-up to encourage best practices and address common issues she has witnessed throughout her years of experience

YOU MUST REGISTER AND PAY FOR THIS EVENT AT www.workingwomenoftampabay.com/events ($20 Members / $30 Non-Members)
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By: Working Women Of Tampa Bay

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