Amazon lockers
Photo:, Inc.

Amazon now has lockers at Haneda Airport for you to pick up parcels on arrival

Returning to Japan? Order your essentials and pick them up at the international terminal before going into quarantine

Tabea Greuner
Written by
Tabea Greuner

Japan’s quarantine rules have been a major part of the country’s Covid-19 response since long before the current Omicron outbreak. Pretty much everyone who enters the country from overseas is required to stay in a hotel for up to ten days upon arrival to Japan.

Of course, the hotel stay comes with three square meals a day, but if you like to snack or you need something to keep you occupied while you’re holed up, you have to carry it with you in your luggage. Since it’s quite a hassle to bring several days’ worth of necessities and snacks to survive quarantine, Amazon installed three pick-up lockers at Haneda Airport Terminal 3, the international terminal. The lockers are exclusively for overseas returnees, who can pick up orders before moving to their quarantine destinations.

In order to make use of the service, you’ll have to order from Make sure to set one of the three lockers ‘Sun’, ‘Mercury’ or ‘Mars’ as your pick-up destination here by searching for 羽田空港第3ターミナル (Haneda Airport Terminal 3) in Japanese. (When we tried, it only worked on Amazon’s full desktop site, so you might need a computer handy).

Be sure to download the app on your phone, too. You’ll receive an email when the item has been delivered to the locker. To pick up your order, just tap on ピックアップを開始 (Start Pickup) in the email and you’ll be redirected to your Amazon app to open the locker.

Note that you can’t make orders using Prime Now and Amazon Fresh, so you’ll have to leave your grocery shopping until after quarantine. And items can’t exceed 42cm x 32cm x 25cm in size and 4.5kg in weight. The orders will be stored in the lockers for three days, so make sure to check the arrival time of the products beforehand.

For more information, see Amazon’s official guide (PDF in Japanese only).

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