With the volatile situation of the Covid-19 pandemic, it's a stressful time to travel right now. Many airlines are making it easier by offering free or flexible flight changes. Japan Airlines, however, is going a step further by launching complimentary JAL Covid-19 Cover insurance for all passengers on its international flights. This insurance is offered in collaboration with Allianz Travel.
If you test positive for coronavirus during your travel, the insurance will cover €150,000 (roughly ¥19 million) of medical expenses, plus up to €100 per day of quarantine costs for a maximum of 14 days. If medical staff advise returning to your country of residence, the JAL Covid-19 Cover will then pay for up to €1,500 of the travel cost.
The insurance will be added automatically to all international JAL flights that depart between December 23 2020 and June 30 2021. So even if you’re boarding a flight on June 30 2021, you’ll still be covered. The JAL Covid-19 Cover is valid for 31 days after boarding your first international JAL flight, or until you return to your country of residence – whichever happens earlier.
To use the service, you’ll have to call the airline’s round-the-clock support hotline as soon as you test positive for Covid-19. Staff will take care of medical arrangements and accommodation bookings for you. The service will pay your costs directly to medical facilities, but any payments you make won’t be reimbursed, so be sure to call the hotline right away. The hotline is available from December 23. For the list of domestic and international phone numbers see here.
Note that the insurance is not included on codeshare flights conducted by other airlines.
For detailed information on the JAL Covid-19 Cover, see here.
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