News

The UK cities with the best (and worst) rated Uber passengers

Uber has revealed which cities need to brush up on their manners most

Amy Houghton
Written by
Amy Houghton
Contributing writer
Uber in London
Photograph: Chrispictures / Shutterstock.com
Advertising

Have you checked your Uber rating lately? If you recently wolfed down a 3am kebab in the backseat, forgot your P’s and Q’s or blasted your music at full volume, you may find that your score has dropped. Even worse... you may be bringing your hometown’s average down.  

Uber has just unveiled which city’s passengers have the highest and lowest ratings from its drivers – in its words, the cities that have been the ‘nicest and naughtiest’. 

Belfast, give yourselves a pat on the back – you are the UK’s best behaved Uber passengers. With their Northern Irish charm, riders in the city have an impressive average rating of 4.91 (well above the national average of 4.84). It checks out – Belfast was voted the 10th friendliest city in the world in Time Out’s recent survey, with 61 percent of locals describing it ass ‘welcoming and friendly’. 

Following in second place was Cambridge, where Uber users have an average rating of 4.89. Rounding out the top five was Oxford, Liverpool and Cardiff.  

Now, over to the cities that have been named and shamed. Uber drivers have been the least impressed by passengers in Bristol. They’ve got an average rating of 4.7 (not that bad, but plenty of room for improvement). 

Londoners had the next worst Uber etiquette with an rating from drivers of 4.75. Birmingham’s passengers were in third place, followed by Leicester and Manchester

Uber says that the kind of things that lower passengers’ ratings are being rude or disrespectful, being late, eating in the car, ‘treating the Uber as an after-party’ and trying to connect to the speakers, and changing your destination mid-trip. 

Maintaining a high rating shouldn’t be hard. One London driver said that ‘a 5-star rider is just someone who shows a bit of respect, the same way I do’, while another added ‘using polite language like saying please and thank you goes a long way’. 

The UK cities with the best and worst rated Uber passengers

Uber’s 5 highest rated cities in the UK

  1. Belfast
  2. Cambridge
  3. Oxford 
  4. Liverpool
  5. Cardiff

Uber’s 5 lowest rated cities in the UK 

  1. Bristol 
  2. London
  3. Birmingham 
  4. Leicester
  5. Manchester

ICYMI: These are the busiest travel days predicted for Christmas 2025.

Plus: The ‘exciting’ British city that is one of the best foodie city breaks in Europe.

Stay in the loop: sign up to our free Time Out UK newsletter for the latest UK news and the best stuff happening across the country.   

You may also like
You may also like
Advertising