The nation’s second largest public transportation system, the Chicago Transit Authority (CTA) is a lifeline to residents and travelers in not only the Windy City, but also the surrounding suburbs and both international airports. The mass transit system includes the Chicago “L” trains as well as the CTA bus service and serves well over 950,000 riders on an average weekday.
Is there room for improvement? Yes. Enter: “CTA Chats”, a series of interactive pop-up events at rail stations and bus terminals that aim to connect commuters with CTA leadership to gain a valuable understanding of the current dynamic and challenges, as
well as work toward solutions to improve the CTA riding experience.
Concerned passengers can now speak directly with Chicago Transit Authority leaders and share insights on how they'd like to see things improve onboard—the feedback collected will be used by the CTA to assist in budget planning and future investments.
RECOMMENDED: CTA's rainbow-bright Pride Train is back on the Red Line tracks this month
“Engaging with our riders provides invaluable insights into how transit currently serves their daily lives and supports their communities, while also allowing riders to provide us feedback on the improvements they would like to see,” said CTA Acting President Nora Leerhsen. “We are in a unique time for transit in our region, and it important that decisions we are making and projects and programs we are prioritizing are grounded in our riders’ priorities and vision for the future.”
You can bring your questions and pop by a “CTA Chats” event at the following locations and times:
June 17, 4 p.m.—6 p.m. at Loyola Red Line
June 18, 4 p.m.—6 p.m. at Paulina & Howard Bus Terminal
June 19, 4 p.m.—6 p.m. at Belmont/Kimball Blue Line, Bus Terminal
June 21, Noon—2 p.m. at 95th/Dan Ryan Red Line
June 24, 4 p.m.—6 p.m. at Jefferson Park Blue Line, Bus Terminal
June 25, 4 p.m.—6 p.m. at Roosevelt Red, Orange, Green Lines
June 26, 4 p.m.—6 p.m. at Midway, Orange Line, Bus Terminal