With five outlets now spread out across the island, Hong Kong's budget Michelin-starred dim sum master, Mak Kwai Pui hasn't exactly been idle. The famous char siew buns ($4.50/three) still rank high on every foodie's must-try list, and there's a couple of new additions like the steamed chicken with fish maw ($5.50, available only at Plaza Singapura) and dainty siew mai topped with half a quail's egg ($5, only at Toa Payoh) worth queuing for a taste. Its newest addition at Aperia in Lavender can also sate a supper craving for steamed carrot cake or congee in the wee hours of the morning with its 24/7 opening hours.
Tim Ho Wan is also at #02-02 Hersing Centre Toa Payoh, #B1-51/52 Bedok Mall, #01-13/14 Westgate and #01-01/02/03 Aperia.
|Venue name:||Tim Ho Wan||Contact:|
#01-29A/52 Plaza Singapura
68 Orchard Rd
|Opening hours:||Mon-Fri 10am-10pm, Sat & Sun 9am-10pm.|
|Do you own this business?|
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Average User Rating
3 / 5
- 5 star:1
- 4 star:0
- 3 star:1
- 2 star:0
- 1 star:1
Terrible service at Tim Ho Wan Toa Payoh. It used to be so good with the old ladies who are v nice and sensitive to customer needs. today wanted to enjoy deepavali but was met with heck careless staff (sounds like they are from China) and rude. First the lady with blazer seated us. Then we just waited and waited and waited. for about 15 mins before another couple came in ordered and got their tea first. Hey, we ordered tea too but oh well what happened to the first come first serve basis? asked to check on our order. no apologies. asked v rudely, what you order? walked away and continues serving customer from next table. i asked to leave if our order wasnt being processed. that was when they decided to finally pour us tea and came back with siew mai. ok slowly ate that while i fume. my order also includes charsiewbao which as a record goes to the next table customer first too. finished my dimsum and the charsiewbao still NOWHERE in sight. when i came in, already noticed something wrong. all the staff were young staff and were standing around gossiping in china slangs. no one seems to be busy yet no one is attending to us. should have just left then. anyway i just left fuming after i graciously finished my dimsum. i declined to wait for my charsiewbao and paid. the cashier is also the one taking orders and when pressed she blatantly said she forgot to key in the order. when i asked she still served me when i could have just left without paying anything now i have to pay for the tea substandard dim sum and rude service. asked for a discount and they say NO very fiercely and asked me for membership or credit card. Blatant disrespect of customer when she is the one at fault. I think given its lacklustre service standards, this tim ho wan should just close down. no matter how good the food is, if the people are no good no point going not to mention that the food has deteriorated considerably. prawns not fresh in the dim sum etc.
I recently patronised the newly-opened outlet at I12, East Coast Road. Only 2 items are worth its salt - baked char siew pau and pan-fried radish cake. The other items are either average or below average, especially the spicy char siew noodles, which is a con job. The quality and taste do not justify the high prices. I can get better dim sum at other restaurants for less, eg Canton Paradise and Crystal Jade. Tim Ho Wan is grossly over-rated.