City Bakery

Restaurants, Bakeries Flatiron
  • 3 out of 5 stars
(8user reviews)
28 Love It
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City Bakery
City Bakery

Justly famous for its rich hot chocolate, the bustling joint—conveniently located down the block from Books of Wonder—also offers tot-pleasing savories like chicken wings and mac and cheese, both sold by the pound.


Venue name: City Bakery
Address: 3 W 18th St
New York
Cross street: between Fifth and Sixth Aves
Opening hours: Mon–Fri 7:30am–7pm, Sat 8am–7pm, Sun 10am–6pm
Transport: Subway: L, N, Q, R, 4, 5, 6 to 14th St–Union Sq
Price: Salad bar: $14 per pound. AmEx, MC, V
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Average User Rating

2.9 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:2
  • 3 star:3
  • 2 star:1
  • 1 star:1
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christa t
1 of 1 found helpful

Overall I left disappointed. If you want good coffee and good bakery treats, City Bakery is a good choice. But if you want lunch food, go somewhere else. The selection was strange and pricey. I got the egg salad which had a lot of raw onion, raw tomatoes with mozzarella (just ok), and some kind of cold wheat noodles. Only option for salad was kale and not everyone loves kale salad these days. Pleasant customer service. Overall I dont think I will be back unless I want coffee and bakery treats. 

1 of 1 found helpful

It is one of my favorites in NYC. Great snacks, even better sweet treats. I especially love the Baker's muffin. Drinks (coffees and hot chocolate) are undoubtedly adequate, but I'd say far from what a European like me is used to have.

Chloe W

Yes to City Bakery all. Of. The. Time. You NEED to go to their Hot Chocolate Festival in February, everything on their menu is insanely delicious. The Banana Peel Hot Chocolate (despite the not-so-appetizing name) is the best hot chocolate you will ever have in your entire life. And before you ask, yes, they give you marshmallows. Though $2 for one marshmallow seems steep – it’s perfectly crafted for soaking in all of the hot chocolate while still holding up under the heat. Is it a little crazy that I’m ranting about this hot chocolate so passionately? Yes, but if you taste it - you’ll be the exact same way.


ordered the hot chocolate with marshmallow - if you're looking for that rich and smooth (and totally instagram-able) hot chocolate, I definitely recommend.

Maria M

A nice bakery between 5th Avenue and Union Square. Lots of food options, both savory and sweet. Known for delicious hot chocolate but I have to say as a big hot chocolate lover, I did not care for it all that much. 

Emaan S

Their food doesn't look that fresh or innovating.  I wouldn't come here for lunch.  Their cookie and croissant is just ok.  I also did NOT like their hot chocolate-is there something wrong with me?  I tried many flavors of their hot chocolate, too from my friend who liked going there.  Their coffee and muffins are not bad, WAY better than the cookies and croissants. 

It is clean and spacious but the crowds can make it hard to work your way around the place.  Also, the brown haired host or manager is very, very rude.  She "asked' if she can help us, but it looked like she was pained to ask us.  It is HOW you say " May I help you."    Anyways, thank you for your business but no thanks.  

Maybe this is the hot spot for East Coasters but West Coasters/Californian's do NOT like this place for the unfresh food and impolite/rude service.  

Moriah S

Okay so I found it on Instagram and then had to go in and see what this marshmellow hot chocolate business is all about. The place was PACKED. To get in line is a little backwards, you have to walk through the store then turn around and order towards the front - very dumb and confusing. Then you supposedly wait at the end register area (the front of the store) for your drink? Honestly I don't know but it took forever to get our 2 hot chocolates, they apparently forgot about us or we were the only idiots in the whole place who couldn't figure it out. Anyways, the hot chocolate was RICH AF. Didn't know it would be that rich, wow. We asked for milk to tone it down a bit. Really good though! And definitely the best marshmellow I've ever had. Their price structure is a little weird too, you can get a hot chocolate but the marshmellow is extra. I don't know which is worse, saying that a marshmellow is like $2 or a whole hot chocolate is $7.... anyways, definitely worth a try. I'd go back to check out their other pastries but maybe not on a weekend afternoon.

Jaime B

City Bakery sits inside a beautiful building near Union Square. It’s pretty big, with a second floor mezzanine for sitting and eating. There’s a salad bar with a lot of fresh-looking, diverse options, so I can see why this place would be a draw for 9-to-fivers. I've only ever been for the hot chocolate, which I heard was incredible and is truly out of this world. The homemade marshmallow was So. Good. Forget those bagged marshmallows for s’mores: This was a totally different, melt-in-your-mouth experience. The hot chocolate is really sweet. I almost couldn't finish mine. And it's really pricey—$8 for a hot chocolate?? I wouldn't go regularly, but it's a real treat.