Worldwide icon-chevron-right North America icon-chevron-right United States icon-chevron-right New York State icon-chevron-right New York icon-chevron-right Simply Fondue

Simply Fondue (CLOSED)

Restaurants, French Queens
3 out of 5 stars
(2user reviews)

Time Out says

New York gets its first taste of this Texas-based chain in Queens, where savory and sweet fondues are both on offer.



Address: The Shops at Atlas Park, Market Plaza, 80-00 Cooper Avet

Cross street: at 80th St
Transport: Subway: L to Grand Street, then take the Q54 bus to Atlas Park
Price: Average main course: $18. AmEx, DC, Disc, MC, V
Opening hours: Mon–Thu 5–10pm; Fri, Sat 4–11pm; Sun 4–10pm
Do you own this business?

Users say (2)

3 out of 5 stars

Average User Rating

2.5 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:1
  • 3 star:0
  • 2 star:0
  • 1 star:1
1 person listening

What a tragic disregard for the customer the owner has. Purchased a Groupon, like many others. It stated clearly that the deal was not good on Valentine's nor Mother's Day, which is understandable. Called on Feb 13th and left a message to make a reservation for 8pm on the 15th. Called again on the 14th and received the voicemail. Called on the 15th and finally got a person, who explained no vouchers would be accepted that evening, and that they had been too busy to respond to phonecalls. I suppose they had hoped to tell me this once I was already on premises? As this clearly breaches their contract with Groupon holders, I asked to speak to a manager, and was told I would be called back. After waiting 2 hours, I called myself again. Ian was an extremely courteous person (despite not calling me back, admittedly), and explained that an error had been made and it was supposed to say all Valentine's weekend. He offered a $45/person Valentine's deal, but explained that the owner was not budging despite the error. I declined. I find it revolting when an owner so values his own bottom line that he disregards well-meaning customers. I live locally. I've always wanted to try this place; I visit Atlas Mall frequently. I'm literally dressed up now with no place to go. I will not patronize this establishment, and neither should you.

Nearby Restaurants