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Beacon’s Closet

Shopping, Thrift stores Greenwich Village
1 out of 5 stars
(1user review)
Beacon's Closet, Greenwich Village
Beacon's Closet, Greenwich Village

Time Out says

As big fans of this treasure trove of modern and vintage finds, we’re ecstatic that Brooklyn mainstay Beacon’s Closet (which has stores in Williamsburg and Park Slope) opened up shop in Manhattan. The simple space is adorned with three large chandeliers crafted from buttons by engineer Doug Newton and features one wall covered in dark, floral wallpaper. Although it’s half the size of the nearly 5,000-square-foot Williamsburg location, the Manhattan storefront boasts plentiful racks packed with retired closet duds consigned by locals, many of whom are trendy college kids from nearby schools. You’ll likely come across designer goods such as a Christian Dior cropped blazer ($25) or a Marc Jacobs men’s corduroy jacket ($30), although castaways from chains like H&M and Charlotte Russe are also in the mix. The store is abundant in one-of-a-kind accessories, including funky United Nude orange-and-red checkered booties ($50), but also stocks simpler shoes such as guys’ Gourmet red suede sneakers ($18). Drop by and exchange your own gently worn, in-season clothes for 35 percent of the resale value in cash, or 55 percent of store credit for your next purchase.



Address: 10 W 13th St
New York

Cross street: between Fifth and Sixth Aves
Transport: Subway: F, M to 14th St; L to Sixth Ave
Opening hours: Mon–Fri noon–9pm; Sat, Sun 11am–8pm
Do you own this business?

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1 out of 5 stars

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Rough day at Beacons closet.  I have been a regular visitor of Beacons Closet since they opened their doors a few years ago near my abode in Chelsea.  Other than the occasionally dismissive floor person attitude (as depicted in Broad City)  I've traded there and shopped there many times without incident.  Until today.  Today, I was so rudely treated I dare never step foot in that store again sans an apology.  I hadn't found anything to my liking and thought the spree a wash until I happened upon a designer bag I favored.  As I waited while my friend
tried on clothes, a shop girl approached me saying did I find that bag over there.  Without really realizing where she was pointing or why she was asking, I said yeah.  She proceeded to say that the bag I had was on hold for another customer.  Realizing, I told her that it hadn't been on hold, I had found it on the floor. This is where things went awry.  Instead of acknowledging that OK, yes maybe it wound up on the floor  but it was supposed to be on hold and would I concede it back to the other customer, she commenced to insinuate that I had not found the bag where I said I had.  She did this several times.  Now, I could care less about the bag,  I was too shocked that this disrespectful employee was questioning my integrity and disregarding my offense as a customer to be in so many words accused of lying, publicly!  By this point our exchange had become a confrontation and  I was thoroughly offended by the level of disrespect.  Other staff came near including the self described owner of the store, Beth Moon.  She immediately supported her employee who had been completely wrong and offered more cattiness and dismissiveness.  She did not care what happened or that I was upset. One employee suggested we view the video surveillance of which I said, Yes!  Please, view the tape and then come back to me with an apology.  I implored them to view the tape?  Confirm that I had been telling the truth and acknowledge how rude and disrespectful it is to accuse someone of being dishonest?  This is how you treat your customers? We are dispensible?  By this point they were making jokes, snickering, demanding me to leave, denying any wrong doing.  Of course they did not view the tape.  I was so incensed by their ill treatment.  Not even the store owner, Beth Moon (I came to look up on the website) offered any fair or balanced consideration.   I promised I would write a letter to headquarters.  She said, well I will look forward to your letter.  So I am instead writing this letter to the internet, hopefully someone holds them accountable for their disrespect and disregard.  How you treat people matters more than anything else in this world, I won't be disrespected without consequence.  Beacons, you need a wake up call, you tout being an all female company based in Brooklyn yet your were horribly degrading to long time women customer, this coming from a true Native New Yorker.  Unacceptable and supremely wack.

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