Ralph Lauren

Shopping, Designer Lenox Hill
  • 1 out of 5 stars
(1user review)
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The preppy brand’s menswear gets a flagship of its own at this stunningly ornate French Renaissance revival mansion. Built as a residence at the turn of the 20th century, Ralph Lauren restored the original dramatic interiors so the store feels more like a grand old home than a sales floor. The first two levels showcase pricier items like custom suits and sportswear from the Purple Label, while the third floor features wallet-friendly Polo apparel and accessories with a dedicated area where you can create your own polo shirt ($80). On the fourth floor, peruse the sleek Black Label and sporty, moderately priced RLX Ralph Lauren line. Gentlemen can pick up tartan canvas fishing bags ($695) and plaid boots ($450) for the weekends at the country estate, or Polo Ralph Lauren wool vests ($165) for Harvard football games.


Venue name: Ralph Lauren
Address: 867 Madison Ave
New York

Cross street: between 71st and 72nd Sts
Opening hours: Mon–Wed, Fri, Sat 10am–6pm; Thu 10am–7pm; Sun noon–5pm
Transport: Subway: 6 to 77th St; 6 to 68th St–Hunter College
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Cecil Doughtie

This location has the worst customer service I have ever received from any Ralph Lauren location. Case in point; Order placed on line form this location was shipped not in original packing and appeared worn, Called on line customer service within 2 hours after I received first order. Ralph Lauren customer service advised to return the defective item, they would go ahead and reship my new item from High Point, NC. But the new replacement is again coming from The Same New York, NY, location as the original. At this time I have received email that my original item I return has arrived at the warehouse, I have still not received the replacement. All of the customer service Ladies on line have been GREAT and have done their Very Best to Help ! I Thank them All !! I do know the store failed to ship the replacement in the same timely manner as the first, my first order arrive am 8:35 am the replacement anytime before 8:PM. Do not know the reason ! When is the last time you did this? Take Time To Enjoy !!