The Redundant Shop (closed)

Shopping, Bags and luggage City Hall
4 out of 5 stars
(6user reviews)
The Redundant Shop (closed)

Note: This venue is now closed.

This lifestyle shop in Millenia Walk is created by the cool peeps behind Redundant Magazine, who have injected a dash of quirkiness to the quiet mall. Artfully filled with curated goods from the magazine’s five categories (architectural, design, style, gadget and rides), the shop's got neatly stacked magazines, books, bags, watches, sunnies. They stock cutting-edge furniture designer Desinere, bicycles from Nihola and Sandwichbike, and specialist brands like Lana Denim, and Triumph and Disaster.

Posted:

Venue name: The Redundant Shop (closed)
Contact:
Address: #01-71/72 Millenia Walk
9 Raffles Boulevard
Singapore
039596
Opening hours: Daily 11am-9pm
Do you own this business?
Static map showing venue location

Average User Rating

3.5 / 5

Rating Breakdown

  • 5 star:3
  • 4 star:1
  • 3 star:0
  • 2 star:0
  • 1 star:2
LiveReviews|6
2 people listening

I went to The Redundant Shop last week to get Christmas presents for my family and friends and found out that they are closed permanently. i got almost all my christmas presents from them last year and my friends loved it so you can imagine how disappointed i am


Its a pity because most of the cool shops that have pop-up in the past 2 years have all closed. I think its tough to ru a shop with such concepts but damn i love their products and the way the products are presented.


To me its more of shopping but also an experience everytime i am there. i hope they will be back soon


Cool Shop in the heart of the Marina area. I have been there several times with my colleagues to get gifts.

Everytime i enter the shop, i feel like i have entered into another space with nice jazz music, nice aroma smell, cool and unique products. its really theraputic after a long day at work


I just found out that they have closed the Millenia outlet and not sure if they will return one day with their cool concept. Please be back soon!!




CAVEAT EMPTOR.  Retailer looks cool but operates fraudulently.    And here's a message to the owner, who seems to have stopped showing up at his store: 

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Watson - your'e obviously ignoring our calls.  We paid for a bike with double kickstand and child seat in April 2016.  We received a demo bike with a used child seat, no kick stand.  It's now Nov 2016, and no new bike nor child seat, and definitely zero kick stand delivered.  We haven't been able to put safety features on the bike for 6 months because it's technically a loaner bike.  There's no double kickstand, so our toddler could fall easily when we put her in.  We wanted to give you the benefit of the doubt, but the way this is being handled, it's considered  fraud.  Please contact Tony or me to resolve this by 6PM on Nov 8th, or we'll hand over our receipt and debit card statement to the folks at CASE.    


I love this shop!

Full of surprises and lots of cool stuff. The bicycles are so cool I have to have it even I don't really cycle. I finally got the Sandwichbike and when the products are delivered, they took time to get me oriented to the bike . They spend about an hour at my place adjusting the seats and other stuff for me

When I had issues after 2 weeks later with a flat tire cause I think I ran over some nails at punggol , they send over a guy to look at it and helped me repair the flat tire at no cost. I later found out that the guy is the owner of the redundant shop.

This is really a shop for anyone who needs to find cool things and friendly service .


One the coolest shop in Singapore! A good curation of goods and independent brands.

Service is excellent, the staff are friendly and knowledgeable of the products.

My wife wanted to get me a surprise gift for my birthday and the shop even went to the extend of delivering it personally (I later found out it was the owner who delivered it) to my office (even though the gift was less than $100)

The next few times we went back, they remembered our names and the same level of service was given to us.

I highly recommend this very cool shop and will be back for more gifts.


Be warned, The Redundant Shop operates a no refund policy.  My experience relates to The Redundant Shop at 9 Raffles Boulevard, #01-71/72 Millenia Walk 039596.


I cannot get my money back from this shop even though I returned the item I purchased from it in perfect condition and the shop subsequently re-sold that item!  As I said, be warned!


I bought a cheap scooter helmet from this shop on 29/11/2015 at 14;11pm for S$ 135 but decided it was too big over a late lunch close to the shop in Millenia Walk.  I decided to return the helmet to the shop after lunch (approx 1-2 hours after I'd purchased it).  I hadn't used the hemet to ride in so it was still in perfect condition).  I wanted to exchange it for a smaller size or get my money back.  Unfortunately a smaller size was not available so I asked for my money back.  Only at this point was I informed that this shop operates a NO REFUND POLICY and only offers an exchange policy (for something of equivalent value).  This was not made clear at the time of purchase!


I didnt want any thing else from the shop and just wanted my money back.  Initially the refund was refused but after some backwards and forwards with the shop assistants and the owner (his name is Watson) it was agreed that he would try to source my helmet size from his supplier but if a helmet in my size could not be sourced then the shop would give me my money back, which I agreed was a fair compromise, so I agreed to wait.....

I waited more than 2 months for an answer!  I didn't receive a single update by phone or email so myself or my wife had to resort to visiting the shop 5-10 times over the next two months for updates, only to be told each time that the shop was still trying to source my helmet size through their supplier.  Why did it take the shop so long to get confirmation from its supplier????


After 2.5 months I decided enough is enough and went to the shop on 13/02/2016 to get my money back.  I gave my receipt to the shop assistant (remember the shop has already re-sold the original helmet that I returned) and said I now wanted my money back as I've waited 2.5 months for the shop to source a helmet in my size.  The poor girl behind the till got flustered and called the other assistants (Enrico, who I have seen on numerous occaisions and some other chap who I'd never seen before) but they all refused to give me my cash back.  They asked me for my bank details saying they'd "wire me the money" ....err, I dont think so, so now I have to resort to the Singapore office of fair trading to get my money back.  We are only talking about $135 so imagine the hassle I am going to have just to get my money back.  I will pursue the case out of principle because ultimately the shop owes me my money. 


In summary this shop stocks some cool stuff but my experience with this shop sucks.  I wouldn't buy anything from this shop ever again.  Hopefully I will eventually get my money back from the shop through the legal channels.