Time Out says
A popular bar in South Kensington, located downstairs in a townhouse on Old Brompton Road.
30 Old Brompton Rd
|Transport:||Tube: South Kensington|
|Do you own this business?|
Users say (18)
Average User Rating
3.4 / 5
- 5 star:10
- 4 star:0
- 3 star:1
- 2 star:1
- 1 star:6
Caution: Visiting this bar may/will ruin your evening, go at your own risk!
No one deserves to be treated by the way Janet treats people. Honest, whether you live or visiting London, I advise you to AVOID this place. You all deserve better as paying customers. There are so many better, cooler, NICER AND FRIENDLIER BARS in London. Honestly, go to a Wetherspoon or any chain pub, at least you will be treated by someone who understand what customer service is.
There is a reason this place is getting all the 1 star at all the review sites, including their own FB page. Beware! Since the negative reviews are flooding in, they have actually turned off the the reply option on the FB page. Which really shows the level of customer engagement they have there!!
Original venue. Nothing like it in London.
Friendly. Owners manage the business and staff are very welcoming. Excellent drink choice and service.
Terrible place, avoid it at all costs it should be shut down! Don't take my word for it just read all the reviews. It looks fun but the owner Janet is a disgrace. She is the rudest person I've come across in London or probably anywhere. She's a 70 year old american drunkard about to burst from fillers and botox and has zero respect for her costumers. I live 5 minutes from her bar so I decided to pop in for a drink and did not have my ID with me. She refused to serve me a drink which is fine but she was shockingly rude about it. She started screaming and cursing and telling me to "go fuck off" when all I did was ask if I could show her pictures of my passport. Then she started screaming that she was "the counselor of South Kensington" and therefore knew where I lived (LOL). Also drinks are extremely over priced and the place is filthy but its covered up by lights so you don't really notice it right away. The other bar man is clearly terrified of Janet but he just cowers in the corner while she yells at costumers because he knows she's a psycopath.
Do not go there! Horrible service!
Janet was completely rude. We were four and went there to have just one drink. Two of us decided their drinks quickly and the other two were still deciding when Janet came and said we should order or leave. When we said we would choose, she said she was "running a business" and that when she "goes to another country, she respects them" (she had noticed we were not from England). We had been respectful all the time and we were there for less than 10 minutes when she came.
We decided to put the drinks in plastic cups and finish our drink on the street.
We will never return to this place and I would definitely not recommend it to anyone!
This place is by far the worst bar in London, let alone South Ken. Overpriced is fine if you get what you pay for - a good service and high quality drink. You won't find either here, rude and clueless staff mixed with a bad atmosphere.
Unfortunately rude Janet served us and ran out of one of the spirits for a drink she was making. She then had the audacity to try and hide the fact she'd only poured a dribble by putting it in a tiny glass and cramming it with ice? People aren't idiots Janet, just admit you'd run out and offer something else. But no, she has to get her hands on that cash at all costs.Just head on over to TripAdvisor and see almost 80 reviews giving this 'bar' a one star rating and then avoid this poor excuse for a 'bar' at all costs.
Kicked me and my friends out when one (of four) didn't buy a drink. Made a big scene for no reason. The prices are extortionate and the drinks suck, plus Janet is very rude. Sad!
The best place to hangout in South Kensington. Lovely bar , wonderful staff, excellent environment with live music and a fabulous host Mrs. Janet and her crew
Really fun, unpretentious, unique venue with a wide-ranging clientele. Very friendly and welcoming. Try their Dark n' Stormies!
Wouldn't even give it 1 star unless I had too. Vile, abusive, offensive owner who deserves her bar shut down.
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