| Venue name: | Balls Brothers | Contact: |
|---|---|
| Address: |
Hay's Galleria, Tooley Street London SE1 2HD |
| Opening hours: | Bar Open 11am-11pm Mon-Fri. Restaurant Lunch served noon-3.30pm, dinner served 5.30-9.30pm Mon-Fri. |
| Transport: | Tube: London Bridge tube/rail |
| Price: | Main courses £9.75-£20. House wine £14.50 bottle, £3.90 glass. |
| Menu: | View Menu |
| Do you own this business? |
Average User Rating
2.3 / 5
Rating Breakdown
- 5 star:0
- 4 star:0
- 3 star:2
- 2 star:0
- 1 star:1
Balls brothers could be a great bar but is let down a little by the service and space. It has a decent happy hour but the cocktails aren't particularly great (very sugary).
A bunch of us arrived at about 10pm on a busy Friday early December without having booked a table for drink however there was plenty of space to perch.
Drinks are pricey but staff are friendly and efficient. They had a DJ (who was awful) and therefore it was good as we could have a little drunken boogey without having to go to a club.Overall a good night out largely thanks to the drink and good company. The place is nothing special but there is nothing wrong with it!
Over the years I have held various corporate events at Balls Brothers and service levels have been hit and miss but last night really was the nail in the coffin. Booked a table for 6 to have drinks and nibbles and was given one for 4. Upon requesting a larger table the pleasant bar man asked his superior who promptly told him whilst I was in earshot to tell the customer that if an 'area' is booked, it's an 'area' and no seats are guaranteed. His approach to customer services was quite frankly 'rude' and it even appeared that he was training the bar man to treat customers in a similar fashion. No thank you, Balls Brothers. I will be taking my corporate business elsewhere.
