This Australian-owned place (as you might guess from the name) is packing in appreciative customers. There’s no simple way to describe the clientele – apart from affluence, since this is, after all, the Parsons Green end of New King’s Road. Late at lunchtime on a dreary Saturday it was buzzing with young families, middle-aged locals wearing thousands of pounds worth of very understated casualwear, and 20-somethings gathered in small, lively groups.
There’s a small room at the front with a good view of passing traffic and a larger back room where the serious lunchers seem to congregate. Coffee here is a pleasure, beans from the Caravan roaster treated carefully and served immaculately. But the food is taken equally seriously: the usual brunch dishes and an international array of other things that is very tempting. In area that is not well served for quality coffee in casual surroundings, Barossa stands out.
277 New King's Road
|Opening hours:||Open 8am-5pm Mon-Fri; 9am-5pm Sat; 9am-4pm Sun.|
|Transport:||Tube: Parsons Green|
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Average User Rating
2.8 / 5
- 5 star:1
- 4 star:1
- 3 star:0
- 2 star:0
- 1 star:2
Great food, lovely service and no wonder - they've started to use the letyano app to improve both - I got a free coffee for answering their 7 second survey!
Unfortunately, I'm having to write a review that is along the same lines of a couple that I've just read on this coffee house. Really shocking food and terribly over-priced - now, you'll probably experience something similar at lots of places in London, but the thing that made Barossa stand out specifically as a place I'd never go to again or recommend to anyone I know, is the shocking poor and rude service. Much as the review below me as already explained, the owner Mr Chatwal is extremely antagonistic and even squared up to me after I complained about the out-dated and quite obviously reheated food. Suffice it to say, I will NEVER be going to this coffee house ever again, and wouldn't recommend the place to my worse enemy. AVOID at all costs.
This should be a great place and they do some things well, but these days I rarely leave without being frustrated by some part of the experience. Service is consistently poor. Even when eating in I have to stand by the counter while they make a skinny latte because otherwise they don't bother using skimmed milk (do they think we can't taste the difference between skim and 2%?). Having a coffee with a beautiful pattern on the top does not excuse a 15 minute wait for the same coffee and the fact that it arrives cold or food that arrives at different times or has been left sitting around and staff who seem to know nothing about food or drinks and are snotty to the customers. A recent incident sums up the attitude of staff. We arrived mid morning (as regular customers) and were turned away because the till was broken. We explained we just wanted coffee and bacon sandwiches to go and were told "no, it's too difficult". We supported this as an independent cafe from the beginning (initially the food was poor but the management were on hand and trying hard to improve) and they got it together and it was great for a little while. It is interesting that another review says the ownership changed along the way, because it's a very different place now. There is an arrogance about the staff which presumably comes from the management thinking that the place is a goldmine and they can get away with treating their customers as inconveniences, and maybe they can, but they have lost me. It's ironic that the staff in the Starbucks opposite could give them lessons in creating a neighbourly, welcoming, personalised vibe.