Poised at the top of Wardour Street, Brgr.co’s first branch outside Lebanon opened to a mixed reception. In a city in the throes of street-food hysteria, it doesn’t curry any favours by plastering a theory of ‘BRGRology’ all over the placemats. Small burgers, made from the cheapest cuts, start at a very reasonable £4.75. Ordering them is more difficult, with the staff schooled in the art of upselling expensive specials and gourmet alternatives. The burgers arrived Ikea-style, laid out for self-assembly with lettuce, tomatoes and pickle on the side.
The meat was cooked to order, but the glazed brioche bun disintegrated quickly and the bacon was flaccid and under-done. A buttermilk onion stack had an excellent, almost Hula Hoop-like crunchiness, while old-fashioned mac ‘n’ cheese was let down by a runny sauce and perfunctory drizzle of truffle oil. Crowded with bare tables and spindle-backed chairs, the restaurant itself is reasonably stylish if unoriginal. You could certainly find a worse burger in London, but compared to Soho’s other joints, this place lacks a bit of soul.
187 Wardour Street
|Opening hours:||Meals served noon-11pm Mon-Wed; noon-1am Thur-Sat; noon-10.30pm Sun|
|Transport:||Tube: Oxford Circus or Tottenham Court Road|
|Price:||Main courses £4.95-£13.25|
|Do you own this business?|
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Average User Rating
2.4 / 5
- 5 star:3
- 4 star:2
- 3 star:1
- 2 star:2
- 1 star:8
Most appalling and comically bad service we have ever encountered in London. Not good value for money, lukewarm and overcooked food and far too noisy. Staff are utterly incompetent and rude. After being ignored, our order was then mucked up repeatedly from start to finish. We will not be returning or recommending this place to anybody. Waste of time.
We entered the place and taken to a nice snugly table then a young kid ,a young blond kid,suppose to return and a few minutes later nothing ,so a lovely dark Latin waiter who was lovely took our order of a ice tea and lemonade ,2 burgers ,cheese fries ,onion rings and macaroni cheese,we waited having our drinks being taken to the table that arrived after and then our onion rings came before drinks ,the onion rings were very hard,I had to ask for the drinks then the food arrives and we waited for the cheese fries?well they never arrived ,the oriental older who's either the owner or manager needs to train himself and smile,the young kid was so lost I could observe.i cancelled the fries as they were served to another table which again arrived after us and really disappointed 30 quid later.does this people really think this resembles an American joint??? Not a chance and yes I did tell the waiter with the dark hair how I felt,he was the only one who apologised and had any good sense.please train staff to be observant and smiley as I tell you and people can verify themselves that this place needs a review of the owner itself in order to survive.Everyone looked all over the place.No way I return to this chain in Soho.
My boyfriend and I went here for dinner last night (I admit only because all our favourite places had a 1.5 hour waiting time!) and the service was awful. The girls were polite enough, but they mucked up our drinks order 3 times!!!! and then our food order. The restaurant is tiny so when I did complain I felt very embarrassed. The snarky male manager said "fine, I'll just have to give you 25% off then" - which of course we took, but reluctantly. The food was fine and quite tasty, but quite overpriced.I'd much rather go to Honest Burger or Five Guys. Stay clear and don't fooled by the aesthetics and location.
I went to this restaurant yesterday (09/12/13), the service was appalling, the food was average, overpriced and yes charged for every condiment apart from ketchup.....I would not recommend this restaurant to anyone.... I am now being asked to give it a star rating, unfortunately it doesn't accept a zero, becasue that is all it desrves...so I reluctantly have to give it one star.!!!!!
Fantastic burger, tried the butchers cut with fries and an Oreo Shake. A welcoming atmosphere, with reasonable music., wasn't expensive and the quality of the food was really good.
I had high expectations when i arrived to your restaurant enforced by my enjoyment of the decor in the room. Unfortunately these were quickly shattered when we came to the reality of the extensive floors of Brgr.co. it was absolutely bollocks.
Awful place. First time I went the food was average if overpriced (their habit of charging you for every co diment or topping added to your burger is ridiculous) but the second time I was left sitting at my table without a menu for close to 10 minutes until I gave up and left. Try the nearby Byron burger for a far superior high-end burger.
Poor service and mediocre burgers. Superior alternatives (Burger and Lobster or Honest Burger) nearby.