Time Out says
A buzzy French brasserie bang on Sloane Square.
Colbert – a brasserie named after the vivacious 1930s French actress Claudette Colbert – is set on Chelsea’s very smart Sloane Square. That prime location means this place will never be empty. Whether they’re ushering in a constant stream of people for a proper sit-down meal (usually the more mature crowd), or a casual drink out front, the pretty hostesses revel in telling you how very full and busy they are. No reservation? You’ll be filtered through to the bar.
The interior does a fairly convincing impression of a French brasserie, complete with chessboard tiles, faux-aged photographs, red leather banquettes and starched linen tablecloths, all reminiscent of a Champs-Élysées type of touristy café. Perfect for tourists coming in for a post-shop bev from the King’s Road.
There were some highlights: specifically, the moreish mini bread-baton nibbles served on entry; still-warm and perfectly crunchy, and accompanied by salty butter. And a set of savoury madeleines (ask for an extra lashing of béarnaise sauce) were full of herby, melt-in-your-mouth goodness.
But the culinary experience could, at times, be underwhelming. Most notably: very expensive meaty cuts which were served at room-temperature, pink in the middle, and greyish-brown everywhere else. Forget the meat, though, as you can probably build your own meal out of the sides – think creamy pommes purée and extra-crunchy green beans. And to end, at least Colbert’s salted caramel ice cream – with the perfect ratio of salt and caramel, and mouthfuls of a dressed up lemon meringue sundae – made for some very sweet dreams.
51 Sloane Square
|Transport:||Tube: Sloane Square|
|Price:||Dinner for two with drinks and service: £105.|
|Do you own this business?|
Users say (11)
Average User Rating
1.7 / 5
- 5 star:0
- 4 star:1
- 3 star:1
- 2 star:3
- 1 star:6
Terrible staff, specially those in suits congregating at the entrance doing nothing but purposely preventing you from walking in. Not one smile from anyone, not even eye contact. Service was ridiculously slow and chaotic (at least Oriel's service was somehow fast). When we got a waitress to get our order, she was panting and disheveled, and barely took the time to repeat our order. We never saw her again the whole time we were there and had to jump and clap to get the attention of another staff member. One maitre d rudely ordered us an hour later to move to another table because ours was booked.
As for the food, it was bland and average and definitely not worth what we paid. We left no tip because of the disastrous experience from start to finish. Never setting foot there again.
Took clients to Colbert, starting outside with drinks and later dining in the restaurant. I don't often review but felt compelled to this time due to my having experienced the worst service I can ever recall. We were asked to move 3 times by very rude, different maitre d. The 3rd time I refused point blank. The food experience was only average at best. I appreciate this is Chelsea but both eating and dining is v overpriced. If they charge what they do they have to raise their standards. Our vegetables were overcooked - the new potatoes were grey! That aside, and with only one exception, it was the rude, aloof staff that sticks in the claw. The one staff member that showed empathy suggested she felt sorry for the way we were being treated and commented that she saw it all the time. My party spend there was £267 (almost £30 of which was an automatically applied service charge!) and so I felt entitled to much, much better. They have been sent a letter of complaint.
Although the staff waiting at the entrance to Colbert are somewhat off-putting, if one powers through and gets to the bar (and manages to find a seat), it is a very pleasant place to have a drink and some snacks. The waiters at the bar are always charming (so it's a shame that they are counteracted with such unpleasant door staff). If you are able to withstand the frenzy of trying to find a seat or somewhere to perch, I recommend this place for a few drinks at the bar.
A superb outing and a lovely evening were both ruined by a very ignorant arrogant impolite indecent offensive maitre d' . Had dinner on Friday 13 December 2013, had a booking for 3 at 7:30 pm, 1- I arrived round 7:05 pm, found the table ready, that was nice 2- Second guest arrived on time. 3- Third guest was 40 minutes late. That I do admitt 4- The food arrived late. After about 15 minutes, a maitre came to our table to apologize for the delay, and that food will be served in about 4 minutes. The food arrived another 15 minutes later. 5- Another maitre d' came at 9:30 pm, asking us to leave. He said that there was another booking made for the same table at 9:30 pm, and that the customers were waiting. I told @ so you're asking us to leave?@ He said: "yes". I found that very rude and improper. I paid the bill, asked to speak to the manager. That same maitre d' came again ( I don't think he was the manager), claimed that it was mentioned that the table had to be returned by 9:30 pm, and that by making the booking means that we accept the terms and conditions. I reviewed the booking confirmation and found no mention that we had to return the table by 9:30 pm. (I think he was lying). Eventhough if there was another reservation at 9:30 pm, or even if there weren't and that we had only 2 hours, I believe we should had been aware from the beginning or at least an hour before, but not on the spot, and that we should leave immediately. I find this very rude, very improper, very impolite, and not professional at all.
Looked great, menu inspired, but the service was a major let down. Clumps of staff walking aimlessly, not seeking eye contact or even hand-waves. Three times I had to get up to approach one of these idle staffers in order to remind them of what had been ordered and was now more than a little late in coming. Steak was good but the chips accompanying it would have warranted money back at McDonalds.
Went there for a family dinner last night. The food was good, not exceptional, the veal was twice the size it needed to be. The service was good but the reception from the 'suits' hanging around the enterance was dreadfull. It put me off the whole evening but luckerley the service is optional, so I declined to leave any. I hope the wating staff complain about them letting the team down.
Terrible. One of the most over priced and underwhelming lunches i have experienced in London to date. Went with great expectations and was appallingly let down.
The Colbert, just a re-vamped Oriel's ? The staff are charming, thoughtful, we just came in for tea and cakes - The service was appropriate but the bill took ten minutes to arrive, and i had to get it....The suits cloggin up the entrance corridor made me think of Emperor penguins waiting for the big bonanza.! the trouble is there are too many chiefs, who do nothing, and a dysfunctional staff. No, Oriels was far superior and the service was short, snappy and excellent, true professionals.
Terrible terrible food! I cannot understand what they achieved by closing Oriel. Oriel had terrible food and Colbert has terrible food as well. Had dinner there on Monday, the opening day. Had a steak. Really awful. Will never eat there again!
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