Time Out says
A South Bank branch of the chain.
|Cross street:||Royal Festival Hall|
|Transport:||Tube: Embankment tube or Waterloo tube/rail|
|Do you own this business?|
Users say (16)
Average User Rating
3 / 5
- 5 star:1
- 4 star:5
- 3 star:5
- 2 star:3
- 1 star:2
Breakfast came out cold twice. Staff were apologetic and efficient, but food wasn't. Cooked breakfast was like a Little Chef/service station meal. We didn't have time to wait for a third attempt so we ate it look warm and they deducted from the bill. Will not return
Giraffe has replaced my "Cheeky Nando's", find out why here - http://www.damzelinthisdress.com/2016/02/giraffe-restaurant-review.html
After a lovely trip on the London Eye, we decided to stay in the area for something to eat. This area is so lively & buzzing that when we stumbled on Giraffe, with it's outdoor seating, we decided to give it a try. The setting is perfect, overlooking the Thames & plenty of people watching to indulge in. We shared the nacho's for a starter, the portion was great, plenty for 2 people, we opted for the chorizo topping which was delicious too, at just under £9 this was good value for money. We both chose the steak sandwich to follow, served with skin on fries at around £10. This was pretty average, the bread was really hard going, so I resorted to a knife & fork to eat my sandwich, but it was quite tasty. We happened to be in the restaurant during Bar Buddies, a kind of happy hour, where certain drinks are half price. This was great & I sampled 3 cocktails which cost just over £3 each, they were all really good :) I believe that Bar Buddies is 5-7pm on weekdays. We were too full up to try a pudding The restaurant can be a little chaotic, it is popular with families, but I quite like that. The one thing that I did not like was that service charge was automatically added to the bill. I do object to this. It is up to me to decide how much to tip. It is not an advisory amount, you actually have to ask for it to be removed if you do not agree with the amount, & that puts my back up unfortunately. I would certainly eat here again if I found myself in the area, I would not make a special trip to visit
I went to the giraffe at Waterloo expecting good food and equally good service, however i ended up deeply disappointed. Even though I only ordered a Chicken Pho with vermicelli noodles, what i was given was a muddy pool of soup with a couple of anaemic bean sprouts and small pieces of what looked like left over chicken pieces floating around in my soup, but what was most frustrating was the lack of vermicelli noodles. What is the point of putting something on the menu if you are not going to give it to your customers. I understand that economic times are hard but it is a insulting to think you can serve something that lacks the main ingredient. I left without eating anything and feeling just as empty.
Agree, the staff are pleasant and attentive. Unfortunately though, the food is mediocre and this has been my experience of all the Giraffe branches I've been to over the last 4 or 5 years. I had the Thai Duck noodles today - far too much soy sauce so the flavour was quite unbalanced. Also, somewhat lacking in Thai flavourings. Nice cappucino after though. In short, go for coffee and eat somewhere else
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