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Restaurants, Global South Bank
3 out of 5 stars
(16user reviews)

Time Out says

A South Bank branch of the chain. 



Address: Riverside
Belvedere Road
Cross street: Royal Festival Hall
Transport: Tube: Embankment tube or Waterloo tube/rail
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Users say (16)

3 out of 5 stars

Average User Rating

3 / 5

Rating Breakdown

  • 5 star:1
  • 4 star:5
  • 3 star:5
  • 2 star:3
  • 1 star:2
2 people listening

Ugh... I hate to give 1 star but honestly the experience I had warrants it. My friend and I came here and within moments they'd messed up his order. We sent it back and what came after that made us want to call back for the previous dish we'd sent away!

My dish looked nothing like the description and the taste was synthetic and jarlike... I dont think any cookery skills went into it. How hard is it to make noodles? Apparently very... Honestly... I won't be back and wouldn't recommend it either. Sorry.


This is a big restaurant with plenty of outside space and good service. They also do the regular Griaffe offers such as the £5 breakfast.

Being next to the river, the views are great and it’s a prime position in summer especially.

I’d certainly never go anywhere near this at the weekend when it’s rammed full of families, but midweek daytime (outside of school holidays) it’s a great place to sit and work while enjoying lunch, otherwise the staff are quite happy for you to order a coffee and leave you to it.

I do really wish they wouldn’t hand out balloons to kids though – as inevitably you’re going to hear a few burst during your dine!

It’s an easy option for a meal if you’re seeing something at the Royal Festival Hall next door.

All in all this is a place that can be great or awful depending on when you go there!


Giraffe Soutbank is a flagship store, busy every day of the week so I you are looking for a quite, cosy restaurant I would not recommend stepping by. Giraffe is a family place; you can expect your kids to be entertained (they get toys or crayons to draw and play) so you can enjoy your food in the meantime. Speaking about food Giraffe offers a good selections of World food for very reasonable prices. All in all - good place for a family lunch; or quick bite when in south bank. 


I haven't been to Giraffe since last summer and upon returning this week, I was surprised to see they had quite a few new menu items on their lunch/dinner menu. It was actually pretty tough making a decision, as a lot of these new dishes looked so good! 

Eventually, I decided to go for the Turkish Pide with smoked chicken. This came with a roasted red peppers base, creamy cheese, strips of smoked chicken, and spinach on top. It came in a reasonable size - the boat-shaped pizza was baked well and topped with a proportionate amount of ingredients. I liked that the pizza dough had a good chew to it but remained easy to bite into and enjoy. I could tell it was obviously made to order, the dough was fresh and the cheese perfectly melted in various areas. It filled me up but not too much, so there's definitely space for dessert after!

I was also surprised with their service - for a weekday evening, it was rather busy. Given that it was also raining that day, most customers were seated indoors and so it got a tad noisy but my friend and I were still able to hear each other across the table so that was good. I'm glad I booked a table the day before because there was a queue when I arrived, and even though they were being seated quickly, it was nice to know that I already had a table reserved. 

This is a good option if you're looking for a bite to eat before a show at the nearby theatres (The Vaults or The Old Vic) or if you have kids. They seem to be quite family friendly as well, which is convenient! 


Giraffe is a safe choice. I've always come here for either lunch or dinner so can't comment on their breakfast menu. They have a good variety of food on the menu, there's something for everyone. The prices are reasonable and the food isn't too bad. 

Breakfast came out cold twice. Staff were apologetic and efficient, but food wasn't. Cooked breakfast was like a Little Chef/service station meal. We didn't have time to wait for a third attempt so we ate it look warm and they deducted from the bill. Will not return


Giraffe offer a real eclectic mix of food.. from tacos and burritos to steaks and burgers. Perfect when you need a restaurant that can provide something for everyone.

Lunchtimes are the best in my opinion, when some huge, very reasonably priced items are on offer – the “Surfs Up Sarnie” is delicious and absolutely massive!

This restaurant is great for anyone with toddlers or young children too. Colouring sheets, crayons, wide walkways being tables and attentive staff.. What more could any parent want?!


I do not like this chain at all. The only reason I eat here is because all other places are too full. The positive of this place is that it is quick and it feeds you and food in not horrible. Otherwise I am not a fan. 


If you're looking for a quiet gourmet experience then this isn't the place for you. If you're looking for a reasonably priced restaurant with a varied menu and a soft spot for kids then this is the place for you.

I can't even remember what I had, it was that uninspiring. What I do remember is the fast, efficient and friendly service, especially from the hostess Veronica.

The other thing that sticks in my mind is the strawberry amaretto desert cocktail served with crumbled short bread biscuits on top. Words cannot truely convey how good that cocktail is so I will not try, but trust me, you will not be disappointed if you decide to round of your meal with one of these.


I was reading through the reviews, as you do, and saw one of my fellow reviewers went for the same thing as me - the green veggie and kale enchiladas. Apologies in advance if you wanted more of the menu covered but there you go. 

I think Giraffe may have read her review too as my portion size seemed much larger for the main part of the dish but the salad with tomato salsa was served in a thimble sized container. I was trying to be healthy and the enchiladas were swimming in cream! Way too much to be enjoyable. My friend's falafel burger without a bun look much more acceptable.

It was Saturday afternoon so unsurprisingly overrun with rug rats, but they popped us on a two person booth out of the way so were easily zoned out (I love kids, me).

The staff were as friendly as ever and the service prompt. Lord knows how they manage such a feat with so many people without getting flustered so hats off to them.

The location is great, perfect for an after-dinner stroll along the river and even though the food was a little disappointing this time I'll still use it as one of my go-to places on the Southbank.


I've always had a good experience at Giraffe and this branch is no different. The location is fantastic- set in the heart of Southbank overlooking the Thames- it was the perfect place to meet a friend for lunch. Although when we went there were quite a lot of kids around, we were given a quiet table by the window which was fine. I had the green veggie and kale enchiladas which were delicious, but such a small portion considering I paid £9.65 for it! I didnt feel full at all! Good thing there was a banana waffle with my name on it to finish things off. I love the menu at Giraffe, always filled with fresh, healthy meals with influences around the world- just bigger portions please!


Giraffe seems to fluctuate depending on which branch you go to. I have had some delicious meals in the Wimbledon village branch and an appalling breakfast at the Stanstead Airport branch. Generally the basics are pretty good but don't expect to be wowed. The 2 for 1 cocktails are not be sniffed at though. 

After a lovely trip on the London Eye, we decided to stay in the area for something to eat. This area is so lively & buzzing that when we stumbled on Giraffe, with it's outdoor seating, we decided to give it a try. The setting is perfect, overlooking the Thames & plenty of people watching to indulge in. We shared the nacho's for a starter, the portion was great, plenty for 2 people, we opted for the chorizo topping which was delicious too, at just under £9 this was good value for money. We both chose the steak sandwich to follow, served with skin on fries at around £10. This was pretty average, the bread was really hard going, so I resorted to a knife & fork to eat my sandwich, but it was quite tasty. We happened to be in the restaurant during Bar Buddies, a kind of happy hour, where certain drinks are half price. This was great & I sampled 3 cocktails which cost just over £3 each, they were all really good :) I believe that Bar Buddies is 5-7pm on weekdays. We were too full up to try a pudding The restaurant can be a little chaotic, it is popular with families, but I quite like that. The one thing that I did not like was that service charge was automatically added to the bill. I do object to this. It is up to me to decide how much to tip. It is not an advisory amount, you actually have to ask for it to be removed if you do not agree with the amount, & that puts my back up unfortunately. I would certainly eat here again if I found myself in the area, I would not make a special trip to visit

I went to the giraffe at Waterloo expecting good food and equally good service, however i ended up deeply disappointed. Even though I only ordered a Chicken Pho with vermicelli noodles, what i was given was a muddy pool of soup with a couple of anaemic bean sprouts and small pieces of what looked like left over chicken pieces floating around in my soup, but what was most frustrating was the lack of vermicelli noodles. What is the point of putting something on the menu if you are not going to give it to your customers. I understand that economic times are hard but it is a insulting to think you can serve something that lacks the main ingredient. I left without eating anything and feeling just as empty.

Agree, the staff are pleasant and attentive. Unfortunately though, the food is mediocre and this has been my experience of all the Giraffe branches I've been to over the last 4 or 5 years. I had the Thai Duck noodles today - far too much soy sauce so the flavour was quite unbalanced. Also, somewhat lacking in Thai flavourings. Nice cappucino after though. In short, go for coffee and eat somewhere else

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