A restaurant and champagne bar from Mark Hix at Selfridges.
|Venue name:||Hix Restaurant & Champagne Bar||Contact:|
|Cross street:||400 Oxford Street|
|Opening hours:||Open 9.30am-8pm Mon-Wed; 9.30am- 9pm Thur, Fri; 9.30am-8pm Sat; noon-6pm Sun|
|Transport:||Tube: Bond Street tube|
|Do you own this business?|
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Average User Rating
2.5 / 5
- 5 star:0
- 4 star:2
- 3 star:0
- 2 star:0
- 1 star:2
Very suprised by the comments by other diners. Myself and my boyfriend came for drinks and nibbles. Service was fantastic, staff were very professional, yet great fun. We did not eat, however the Bar Snax were absolutely fantastic. I will be coming again!
Absolutely dreadful. Ordered tea, coffee and still water and ordered simple scones and crumpets. By the time we were served the scones and crumpets 15 minutes later we had finished our tea and coffee. Never received the still water, and had to remind the waiter twice that we needed butter and jam with the crumpets. The still water still appeared on the bill along with the discretionary 12.5% service charge. I reminded them that we had not received the still water and asked the waitress to remove the service charge due to the total lack of service. She grabbed the bill and walked off with no question or apology. Staff have no idea what service means or just do not care. Disappointing, but obviously not managed well since the staff are only as good as the people that manage them.
Convenient location especially if you are shopping in Selfridges but the food was so disappointing. The roast rib of beef was dry and below average, the yorkshire pudding was stale and the roast potatoes were swimming in fat. The sides (greens and cauliflower cheese) did not complement the dish and were way to rich. We also had the fish fingers, which was not bad but was very similar to the frozen product from the supermarket. The staff was not particularly friendly and were somewhat snooty at times. Very disappointing as the location is so great.