Wael Osman, marketing and PR manager at Which Wich


Growing up in the Levant of Lebanon, for Wael Osman “food was a huge part of my culture”. It’s no wonder, then, that he was drawn to a career in the food industry, evening finding his place as marketing and PR manager of Which Wich.
So what’s the story behind Which Wich? Well, the sandwich spot originated in Dallas, Texas in 2003, finally arriving in the UK in 2018 when its first London location opened in Central St Giles. And it’s so much more than just a sarnie seller, explains Osman.
“We like to include a bit of theater into the whole process,” he says. Customers choose a bag denoting the kind of sandwich they’d like, before handing it over to the team who hang it on a zipline above them. That bag then passes through different stations as customers choose each sandwich element, and they can watch their ‘wich’ being built in real time.
“At its heart, Which Wich is about making sandwiches more fun, personal and interactive,” says Osman, “We give customers the freedom to create a wich around what they actually like, rather than simply choosing something from a fixed menu and hoping it works.”
In a nutshell: Ultra customisable sandwiches with a theatrical twist














