Mulberry Street

Restaurants, Italian Royal Oak
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Mulberry Street

Don’t expect to leave this modern, clean-cut, diner-style restaurant any more enlightened as to what makes a pizza ‘New York’ in style. What matters is that the main act is well thought out, with a thin crust and a chewy base. This crisp outer ring surrounds a smattering of almost anonymous sauce topped by a thin layer of evenly spread cheese – neither intrusive enough to take away from the fresh, chunky toppings.

Starters span both ends of the satisfaction spectrum, from dismal pizza-style garlic bread (burnt in the middle, overly crunchy on the edge, with a paltry spread of garlic butter and raw garlic chunks) to fantasic meatballs. You get four of them, split in half and immersed in a tasty tomato sauce – it would be difficult to do better in London. Service is young, friendly and efficient, and staff cope well with the invariably busy weekends when large groups nestle into the six-seater booths.


Venue name: Mulberry Street
Address: 84 Westbourne Grove
W2 5RT
Opening hours: Meals served noon-midnight Mon-Sat; noon-11pm Sun
Transport: Tube: Bayswater or Royal Oak tube
Price: Main courses £7.55-£14.95
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Average User Rating

2.2 / 5

Rating Breakdown

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  • 1 star:3
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I ordered a large 20" Meat pizza over the phone for delivery. It arrived within 12 minutes which I thought was quite impressive.

When I opened the pizza box I got an immediate unpleasant whiff. The pizza smelled as if the ingredients had expired. The base was wet and soggy. As I tried to lift up the first slice all the topping fell off the pizza and I was left just holding the pizza base.

This was the worst Pizza I'd ever seen and I didn't eat any.

The next day I went to the restaurant and I brought the pizza with me. I was told by the front of house staff to throw the pizza away and that they don't need it back. I was told to leave my details and that as the manager doesn't work in the shop I should expect a call back. 2 days passed and still no call from the manager. When I finally got hold of the manager (that doesn't work in the the restaurant in which she's the manager of), she was so rude and said she'd not be giving me a refund as I left the shop with the pizza so I could have eaten it. Apparently I should have left it in the shop.

I tried to explain that I was told by a member of her staff to throw the pizza away but she wasn't listening. She continued to speak over me and then hung up on me!

If you're into terrible customer service and even worse pizza then this place is for you. If not, I recommend Pizza Hut less than a minute up the road.


They may have got my £29 for ONE pizza this time but I'd rather go hungry than eat anything from this place again.

What a shame this once-lovely restaurant seems to have changed management. Gone are the 20", authentic NY-style pizzas; they have been replaced with plain, UK-style pizzas with bland crusts. The garlic bread was obviously some garlic and butter on a pre-made pizza base and was as hard as a rock. Staff service was terrible, and this NY ex-pat will be looking for another pizza place to get my fix. Do not recommend anymore.

The pizza is very bad. Tastes like nothing and is very soggy. I would not recommend this place because the price is too much for what they offer. Stay away from this disgusting place!

What happened to Mulberry? The pizza used to be fantastic, and now it just seems a bit ordinary! :(

I've been here many times now for an NY sized pizza with the family, and for us it's one of the best pizza places in Notting Hill, and there are quite a few! Definitely recommended is the delicious Porcini Mushroom pizza. Service and staff are great, they're very friendly.