Even the most courageous fire-eater could meet his match at Red ‘N’ Hot, where authentic Sichuan cuisine comes spiced to the point of spontaneous combustion. Black faux marble tables and red upholstered chairs make an oddly tranquil setting in which to explore the limits of chilli power, unleashed on everything from lungs and intestines to frogs’ legs and tripe. But if fast fried shredded pig’s tripe and marinated duck’s tongue in chilli sauce are not your cup of jasmine tea, there is much on the menu that is not offal. And there’s also a pair of hot pot offerings (simmering your own meal in broth at the table) for £16 or £20.
|Venue name:||Red 'N' Hot||Contact:|
59 Charing Cross Road
|Opening hours:||Daily noon-11pm.|
|Transport:||Tube: Leicester Square tube|
|Price:||Main courses £7.80-£16.80. Set lunch £8.80.|
|Do you own this business?|
Average User Rating
3.1 / 5
- 5 star:3
- 4 star:1
- 3 star:0
- 2 star:0
- 1 star:3
I had the WORST dining experience there. We had the all-you-can-eat hotpot and received the poorest service from the male manager who kept walking past us to monitor how much we ordered and rushed us to leave because we ate for too long. No one told us that there was a time limit, so we stayed around for 2 hours (which is not even that long). It's unbelievable! We also overhear him insulting the foreign customers in Chinese. The food itself is also average. We were served meats that had a stench and we had to re-order a new plate.
I will never come back to this restaurant again unless they hire a new manager.
Dont believe the good reviews, the restuarant has the worst service ever!! got asked whether I can afford a meal there, the spoon and fork had dried food stuck to it, when I asked for a clean one the waitress gave me a dirty look. The food is not even above average.
All the reviews below are right. The food is really very good but the service is terrible. I was pointed towards a table and given a menu. My order was taken and my food brought with barely a word spoken or smile smiled from the waitress. When I had finished my mains I waited a long time to be asked if I wanted to order desert or coffee. No-one came. Eventually I was brought the bill (which I hadn't asked for) so just paid it and left, having desert elsewhere.
Much against my usual principles, I would go back though, simply as the food was really very good and, it would appear, authentic. You may need a fire extinguisher for your mouth afterwards, though!
Sometimes a bit hit or miss with the service, but I cannot fault the food. Decently-priced Szechuan food is hard to find so I will keep coming back. I just hope the service improves!
I'm from Chengdu, Sichuan and can safely say that this is the most authentic Sichuanese restaurant I've ever had the chance to come across. The food brings back so much nostalgia of Sichuan and that really says something. For those new to spicy/Sichuanese food, it might be worthwhile to go with a friend and slowly build up your tolerance to the spice levels. That's how I learnt to eat it as a child. But it is definitely worth it!
I've been living in China for 5 years and my wife's Chinese, and both of us love this place. The food's authentic and at a fairly good price. Yes, service isn't top, but unfortunately that's how many mainland Chinese restaurants are. Been twice and paid around £10 per head and will keep coming back! Best in the area.
This restaurant was very disappointing. We ordered the spicy hot pot (all you can eat for a set price) and some drinks. The price was reasonable but the service from the staff was appalling. They really could not care less about the customers once food had been ordered. The only way to actually get attention was to walk up to the payment area and ask, then to be given some dirty evil look by the staff. The owners of this restaurant need to go on a spying mission to see how staff actually treat their customers. The decoration was slightly tired and the toilets and hand washing facilities were dirty. Soap to wash hands had run out. Never again, but as this area of London is so busy, this restaurant will continue to keep giving bad service because the turnover of people that visit London is its only reason why it is still in business. To conclude, there are many excellent alternatives if you want Chinese food. Give this one a miss. And as for the staff, they need to learn some manners!