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Rum & Sugar

Restaurants, British Isle of Dogs
2 out of 5 stars
(1user review)
This image is not of the venue. Awaiting image from venue.
This image is not of the venue. Awaiting image from venue.

Time Out says

Located in West India Quay, Rum & Sugar boasts a menu that celebrates the history of London Docklands, serving classic British dishes with a contemporary twist. Roast sea trout with pink fir potatoes and seven-hour braised Suffolk pork belly are just a couple of the options on offer.

Posted:

Details

Address: No.1 Warehouse
West India Quay
London
E14 4AL
Transport: Tube: West India Quay DLR
Contact:
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Users say (1)

2 out of 5 stars

Average User Rating

2 / 5

Rating Breakdown

  • 5 star:0
  • 4 star:0
  • 3 star:0
  • 2 star:1
  • 1 star:0
LiveReviews|1
1 person listening

The kids & I went to meet my husband for lunch today. The restaurant was pretty empty when we arrived but it still took 20 minutes before we were even asked if we wanted to order a drink. It took a further half an hour before our food arrived, by which time my husband had only 10 minutes of his lunch hour left! To be honest the staff just seemed really disinterested. 


The food was fine although they couldn't seem to mange one burger with cheese & one without. Also, when you order a pint of a drink, you expect a pint - not 2/3 of a pint because you asked for it without ice. 


One final insult was that the 10% suggested service was based on the full price of the items & not the special offer price they run at lunchtime. We left none.


Would we go back? Not likely given that there are so many other choices with better food & better service.

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