| Venue name: | Tandoori Raj | Contact: |
|---|---|
| Address: |
65 Red Lion Street London WC1R 4NA |
| Transport: | Tube: Holborn tube |
| Menu: | View Menu |
| Do you own this business? |
Average User Rating
1 / 5
Rating Breakdown
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:1
Went with 2 friends, one of which had a virtual tastecard. We booked the table as normal, however when coming to ask for the bill they refused to take our tastecard as they wanted a hard copy one. They agreed that the virtual is valid, however said the bill would still be full price. We tried to explain amicably that you can now choose to have a virtual one, and they refused and walked off. When asking if we could speak to the manager they kept shoving another tables hard copy tastecard in our face saying this is all they are accepting. We chose to follow him up to the front desk, now all the other customers were watching the display of awful service. Trying to speak to the one we assumed the manager, as the others had repeatedly reported back to him on several occasions, he rudely spoke over me and openly refused to listen to our side. When booking, if they had specifically said they wanted only hard copies then of course we wouldn't have even booked, agreeing to be part of tastecard means that they should agree to take any form of the tastecard-hard or virtual. They were at fault, and should have kept to their end of the tastecard agreement. To finish up, it was the most shockingly appalling, rude, abrupt and undermining behaviour that I have ever come across, and will definitely never think of returning or recommending this restaurant.
