The Diner Soho

Restaurants, North American Soho
3 out of 5 stars
(14user reviews)
 (Paul Winch-Furness)
Paul Winch-Furness
 (Paul Winch-Furness)
Paul Winch-Furness
 (Paul Winch-Furness)
Paul Winch-Furness

The Soho branch of a chain of nine London venues evoking – yep, you guessed it – the classic US diner. That means an aesthetic nod to the '50s, mostly from booth seating, Chuck Berry posters and menu items advertised on a retro marquee. 

The food is diner fare too, albeit with plenty of dude-food influence. Expect, then, buttermilk pancakes, breakfast burritos and baskets of wings, corn dogs and tater tots with bacon and jalapeno alongside baby back ribs, fried pork and waffles and a large range of burgers and hot dogs. Desserts include a raspberry ripple cheesecake and banana splits.

The drinks list offers a good craft beer selection, including drops from Camden Town Brewery, Beavertown, Brooklyn and Lagunitas. Hard shakes, cocktails, hard teas and a few wines also feature but if you're looking for drinks-that-double-as-desserts then a Snickers shake (three scoops of chocolate ice cream, Nutella, peanut butter and maple syrup) should just about do it.

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The Diner Soho says
Located in the heart of the iconic Carnaby area, The Diner serves an all day menu of generously-portioned American favourites, from big juicy burgers, classic hot dogs, ribs, or something a little lighter. The drinks list is as extensive as the food menu, offering something for everyone.
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Venue name: The Diner Soho
Address: 18-20 Ganton St
Opening hours: Meals served 10am-12.30am Mon-Sat; 10am-midnight Sun.
Transport: Tube: Oxford Circus/Piccadilly Circus
Do you own this business?
Static map showing venue location

Average User Rating

3.4 / 5

Rating Breakdown

  • 5 star:1
  • 4 star:8
  • 3 star:2
  • 2 star:1
  • 1 star:2
1 person listening

We make The Diner our bi-annual treat with friends. We always starve ourselves prior going there - to not do so is an utter waste! It's such a calorific treat. Their shakes are heaven. Burgers are tasty, with great variety and as good as any other posh burger place. Probably best avoid the hot dogs as they are a little less special. Sides are all good - especially the Mac and Cheese. And there are always so many options to allow you to personalise your dinner. It's a super fun place with a great vibe and friendly service. A real treat!


The diner is a not so secret hot spot for american themed food.. I came here with the girls for a meal which we still laugh about months later .... I ordered the softshell crab burger which was large but dry ... The little amount of Mayo within this sandwich was delicious but there was so little of it :(

My friend ordered gravy and chips which was absolutely horrible !! She swore they made it with gravy granules haha ... I wouldn't say that the food is awful I'd just say it needs a little more attention to detail. Depending on who is cooking in the kitchen I'd say the diner has potential .. So go on give it a go ... Its not at all pricey either :)


An authentic American diner, in the heart of London. My boyfriend and I came here one evening having been referred by some friends. As we didn’t book we had to wait over by the bar area until a table become available however, this turned out to work in our favour as the hard shake milkshakes we ordered were topped up as we waited and for no extra charge. When we were seated, we both ordered burgers from their large detailed menus. Both burgers come up huge, which was perfect for us as we’d built up an appetite drinking at the bar! The food was amazing, I just wish that I had some space left for dessert. We will definitely be returning soon, their breakfast menu looks pretty impressive so may have to give that a go next!


Nb. This is a review of The Diner Dalston Branch. I'll get straight to the point, the butter chicken; Oh Em Gee these were the best "quirky chicken shop" butter chicken pieces I have ever tasted. The crispy coating wasn't dry perfect and the chicken was soft and tasty!! I couldn't stop going on about them. I opted for the mash as I wanted to go "southern"! I tasted the sweet potatoe fries which were also lovely. Managed to fit in the normal pancakes which was nice, the vanilla side cream was pure goodness! Washed the entire thing which a hard shake - anything which baileys is always a good idea! Great friendly staff too :)

The atmosphere here is great, giving you that authentic American diner experience, and staff are some of the friendliest in London. It is conveniently located just off Carnaby St, and over the years I have brought many a friend for a quick bite and a 'Hard Shake' (The Kraken is a favourite of ours) to refuel before continued shopping.


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Visited here many times, and felt like it was time to write a quick review about why we are so fond of the place. It's not the food, which is good but nothing special. And it's not the setting, because it could definitely use a lick of paint. The reason we visit is solely for an atmosphere and service that isn't comparable to anywhere else in London. Lots of familiar faces with every visit, many of whom recognise us and enquire as to how we are, with jovial dispositions and with an obvious love for not only what they do, but each other too. They enjoy themselves without compromising on service, and even when stressed and evidently understaffed, can always crack a warm smile for each table and colleagues alike. If I was twenty years younger, working here would have felt like living the dream, but sadly that time is long gone! HOWEVER, my one major criticism is the service charge added to bills. For the first few occasions, we blindly paid it, considering it inconceivable that it might not go to the staff. This is not the case, as after much questioning and many company enforced lines of 'we get some of it in the form of a meal on shift', we discovered that they don't directly receive ANY of it. Ever since, we have politely declined to pay it, always reiterating that it was not a reflection on the staff, and left a tip in cash. Future visitors take heed.. don't pay the service charge. Leave it in cash and make their day!

The food is tasty - just what you'd expect from a classic american diner. I also love hard shakes - very sweet and indulgent. The music and atmosphere is always upbeat and really entertaining - a fun diner experience.

I've been coming here for years. The atmosphere is great, it definitely has an authentic diner feel. There is a wide selection of food, but if you ask me, everything should have 'Diner Fries' on the side - fries coated with a delicious blend of spices. The staff are easy-going, helpful and very trendy. The music is always good too, if a little loud at times. The last time we went they seemed to be having a 90's themed night and we didn't want to leave! The shakes are delicious as are the 'hard shakes'. You can't beat a 'Choconaut' (chocolate milkshake with a shot of rum). I'd recommend their breakfasts too, and re-fillable coffee is a nice American diner touch. It can get quite busy, especially at the weekends, but it is fun and well-priced.

Really unimpressed with the food. worryingly fast that it might not have been prepared freshly. I didn't finish it and I always finish my food! Chips and Onion rings not home made. Just not good enough to be in Soho!

I have never been more disappointed and expected far better having chosen this trucker haven parody over my usual haunt at Byron burger. The music was Like something from an episode of one tree hill and the food was equally bland. To add idiot insult to injury I was charged additional for the service, something that back home in the states goes straight to the staff. Not true here where the staff receive nothing of it.