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Restaurants Borough and London Bridge
3 out of 5 stars
(7user reviews)

Time Out says

What’s this, a new Tellytubby? Actually, Ting is the Shangri-La hotel’s dining space on the thirty-fifth floor of the glistening Shard, but unless you’re blessed with a Tinky Winky-bellied bank account, we’d give the £18-a-starter ‘restaurant’ bit a swerve. Instead, book Ting’s more affordable neighbouring ‘lounge’. This shares its stunning views and statement toilets, which boast glass-walled cubicles, heated seats and buttons offering a choice of bottom sprays including ‘oscillating’ and ‘power deodorizer’.

The Shangri-La Group is based in Hong Kong but was founded in Singapore, so it’s nice to find Southeast Asian and regional Chinese street food dishes alongside the oil-money-courting meze and room-service usual suspects. An £18 chicken and prawn laksa (a thin curry noodle soup) was perfectly adequate, but the moutabal (a chargrilled aubergine dip) lacked smokiness. Most frustratingly, our £18 burger, ordered medium rare, arrived medium well, and when we requested ketchup and mustard they took a full 15 minutes to arrive.

You don’t come here for the food, but Ting’s vistas are superb and the loos are a laugh. Where else could you expose yourself to the whole of London without getting arrested?


Ting says
Overlooking the River Thames, The Tower of London and Tower Bridge, TĪNG Restaurant & Lounge is a dining destination in its own right at Shangri-La Hotel, At The Shard, London.



Address: Level 35, The Shard, 31 St Thomas Street
Transport: Tube: London Bridge tube/rail
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Users say (7)

3 out of 5 stars

Average User Rating

3.4 / 5

Rating Breakdown

  • 5 star:2
  • 4 star:1
  • 3 star:3
  • 2 star:0
  • 1 star:1
2 people listening
1 of 1 found helpful

I booked Ting for afternoon tea for myself and my parents Saturday 8th July 2017 at 3:30pm. We arrived on time, and were escorted directly to our table. The view was spectacular and we were initially very pleased.

We were then handed our afternoon tea menus and then totally forgotten about for more than 45 minutes. I ended up flagging down a waiter from an entirely different section, who then took our order. Another 10 minutes passed before we were brought our first bit of food. My drink order (a plain latte) ended up being taken 3 different times over 20 mins before finally arriving.
The food itself was excellent, and the scones were the best I've ever had. However, waiting so very long to eat spoiled our appetite and generally soured our mood.
This was supposed to be a special treat for myself and my parents, and I have ended up feeling totally taken advantage of. The bill was £200 for 3 people for tea , without alcohol and the worst service that I've ever had in London. I would not recommend Ting for afternoon tea unless you really want the view and are prepared to wait, while paying eye-watering prices for doing so.
1 of 1 found helpful

I have recently visited Ting (mostly attracted by a picture of the pool, accessible to bar customers) and I have mixed feelings about this venue. The food was delicious (except for the complimentary amuse-bouche and petits fours which were unimpressive and stale, respectively. The service, however, was really poor under multiple aspects...


This was my first time visiting the Shard and I was a little underwhelmed by the views but it was a grey day which could not be helped. I was not however, underwhelmed with Ting it was luxurious and glamourous and the service was second to none, our server was incredible.

The food was delicious, we opted for one traditional afternoon tea and one Asian inspired which made the experience a little different from other afternoon teas and they were very generous with portions. I wouldn't say it was my favourite afternoon tea and it was expensive but definitely worth a visit.


Was there for a work lunch, 72 people, 9 ppl per table in one of the Banquet rooms. We had the banquet menu which comprise 3 courses + bread to start and petit fours to finish. I can only comment on the vegetarian options. The starter of Autumnal Salad was meant to have pear and pickled mushroom but this was nowhere to be seen, and was replaced with baby carrots and radish. Fine but it wasn't on the menu. The other vegetarian there was clearly not impressed, i was ok with it but it could not be compared to my colleagues that had ordered a dish of Cornish Lobsters! The main was #yawn Courgette Linguine. The Coeliac vegetarian main was #YAWN risotto. The linguine again was OK as was the risotto but... my colleagues had Rhug Estate Organic Welsh Lamb... i mean, at least make it comparable! Then the desserts - actually they all looked good but my colleagues who ordered the Vanilla Panna Cotta felt a bit ripped off as there wasn't much of it. Mine was good - the Marco Polo Tea infused Cream - but I could not taste the tea infusion AT ALL. I did like everything else that came with it. My biggest gripe is the Petit Fours. Like I said - 9 ppl per table, and there were only 4 of each sweet (there were 5 choices). So evidently, everyone with any heart missed out on some of the 5 :{ At the end, one of my colleagues was still hungry and begged for a cheese platter which we got. I wonder if we got charged for it? Apart from the above, the views were great (expected) and the service attentive, but my colleagues thought the wait staff were too slow to refill the wine...

0 of 1 found helpful

We had tried a few places as walk ins about 3pm in the shard & Lucky enough to be placed in ting.Also, staff were very accommodating with two of us sharing one afternoon tea and myself ordering a salad from the a la cart menu. I had an Avocado, shrimp and mango salad which was lovely as a starter. My friends enjoyed the afternoon tea but found to scones to be a little dry. Beautiful view and comfortable ambience so most enjoyable relaxed experience. One of the best views in London that I would definitely go to again; but, do expect to splurge 🎉

0 of 1 found helpful

Ting is a delight and the PERFECT place to take guests from outside of London for the magnificent views. I first went on a lunchtime offer, which was cheaper than a trip to the Shard's viewing platform, but with the same views. 

Both the food and service are exceptional. You are really made to feel special and like nothing is too much for them. 

Add to that the beautiful surroundings and decor, and the fabulous bathrooms (FABULOUS!!!!) and you are in for a real treat. Highly recommended.

0 of 1 found helpful

128 metres above street level, East met West at Ting on the 35th floor of the Shard and it was a beautiful fusion! I’ll caveat now that this is solely based on their afternoon tea, but that’s a lunch and dinner in itself, right? We happily watched day turn into night from 2-6pm with incredible views of St Paul’s, The Gherkin, Tower Bridge and other London landmarks from our window table.

Ting gives you everything you want from an afternoon tea – cosy seats, unrestricted time, excellent service, refillable food, the option to change teas and most importantly, the choice between an English or Asian inspired afternoon tea. The English, as expected, had traditional sandwiches, scones with strawberry jam and clotted cream and a selection of pastries including cheesecake, macarons and mousse. Everything was fresh and flavourful, yet, the Asian inspired was the resounding favourite. It still had the three tiers of savoury, scones and sweet, but instead of sandwiches, there were popular Asian savouries like gyoza and steamed prawn dumplings, mango jam replaced the strawberry and the sweets all had an Asian twist including a Chinese-style egg custard tart and matcha green tea roulade.

The prices are comparable to afternoon teas at other luxury hotels like The Dorchester and The Ritz, but with the addition of stunning views of London, definitely worth a visit.

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