Time Out says
Set over multiple floors, every nook and cranny of this café in Chinatown is regularly packed with crowds of youngsters after a bargain bite. Katsu curry with a crisp-crumbed, fried pork cutlet is a regular crowd-pleaser, as are donburi dishes such as sweet, salty braised beef and onion.
If you’re still not full after one of these, the staff will give you extra rice for free. And you won’t incur any extra cost for service either as Tokyo Diner has a traditionally Japanese no-tipping policy. Instead you’re simply asked to come again – and bring your friends.
2 Newport Place
|Transport:||Tube: Leicester Square|
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Users say (14)
Average User Rating
2.9 / 5
- 5 star:1
- 4 star:5
- 3 star:5
- 2 star:0
- 1 star:4
10 years ago I used to study around the corner and treat myself to Tokyo Diner when I was rich. This USED to be a nice place to go to. I went there yesterday and I was shoked by the repelling quality of the food and the rudeness of the staff! When a young girl (with a date) asked if she could have something replaced on the menu the waitress loudly laughed at her??! she was still stupidly laughing at this when I left 10 minutes later.. Of course the girl was too shy to do the reasonable thing which would be to walk out with a gesture. On top of this ridiculous behaviour the sashimi salmon that came with my lunch special was barely eatable! It stank of fish and I suspect wasn't proper sashimi meat! I had to leave most of it because I almost gagged eating it!! I went to Japan and realise that raw fish doesn't taste the same here but this is absolutely outrageous! There are plenty great, professional Japanese restaurants to go to in the area so keep your money! I feel sorry for all the unsuspecting tourists who flock into this fraud. Pathetic staff and frankly if anyone should visit this place it's the food standards agency for hygiene!!!
Been there three times in total, and it got worse every time I went. First time was fine, nothing much going on. The food was OK, but not too terrible. Definitely too small for such a price. Second time was fine at the beginning, I asked for the free bigger portion and it was slightly bigger, but still not worth the price that they are charging. It was around 9 o'clock and there was not many customer to be honest, but the staff just shove in the bill on our table after we finished, as if she wants us to go immediately, and it did not feel nice. Third time was the horrible dinning experience I ever had in my whole life, and that causes me never visiting that place ever again! We were asked to sit at a joint table, but we saw there was another empty table at the corner and asked if we could sit there. A male staff said NO strictly. We were stun and was like OK and just sat down. later when we ordered, my friend asked if it was OK to not put onion and peppers in, the male staff again said NO strictly again, and did not even ask if we wanted any drinks. And when the food finally came, that male staff stared at us as if he had put something in the food and laughed when we ate it. He also did not say thank you when we paid. and also, in my opinion, he was really racist. So unless you want to be mistreated and charged for expensive food that only tastes OK (assuming nothing 'extra' would be put in), I would suggest to avoid this place. I have been to so many japanese restaurant, and this is by far the worst one. I have always had positive image that japanese are all nice and kinda, and clearly they are not one of them.
It may have nice staff, but this is quite possibly the worst "Japanese" food I've ever encountered. If you know and love Japanese food, avoid avoid avoid.
If you value your health, avoid. Questionable kitchen practices, frequent admonitions from the authorities regarding health and safety. Raw fish and perishable foods badly stored in conditions prone to vermin. You may see the odd cockroach on the stairs. Manager is more often than not absent and takes no part in daily running of the establishment. Tokyo Diner has a high turnaround of low-paid, untrained staff. some of whom work without NI numbers or suitable visas.
I have worked in a few of London's Japanese restaurants and this is by far the worst. Do not be fooled by all the stickers in the window, the decor or its popularity. Tokyo Diner is only after your money
I have been to Tokyo Diner approximately 3 times in total since I moved to London, and once after the refurbishment.
Personally, I find the quality of the food OK - for this price, you can definitely get better quality Japanese food in London.I've always tried different dishes when I visited - the first time i had sushi (now no longer on the menu), the second time chicken katsu and finally Okyakodon. I also ordered their Agedashi Tofu on all occasions. Nothing was particularly disappointing, but nothing was particularly mind-blowing either. However, given the proliferation of poor Japanese food (a.k.a Wagamama, Itsu and Wasabi) in recent years, I find this of acceptable quality, and definitely more representative of Japanese food.
The charm of this place however is not in it's food, but rather the location, interiors and staff. I love how friendly the staff members are, the wooden/cozy japanese interiors and the free flow of green tea. Although extremely popular, this place still feels like a calm place to be in the middle of central London....particularly if you get a seat on the first floor.
I would go back again - for sure - not for the food, but simply because...I like being there, it's easy to get to and it's certainly a crowd pleaser.
This place is a little gem and one of my favourite restaurants in London. Food is delicious, staff very nice and polite, and there is a cozy Japanese atmosphere . No wonder it's always packed with Asian people! They have a good selection of sushi ,veg and meat dishes and things like a complimentary cup of tea, makes me feel welcomed at every visit. Definitely a great value for money and absolute respect for their no-tuna policy!
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