| Venue name: | Carnival Store | Contact: |
|---|---|
| Address: |
95 Hammersmith Road London W14 0QH |
| Opening hours: | Open Mon-Sat 10am-7pm |
| Transport: | Tube: Kensington tube |
| Do you own this business? |
Average User Rating
1 / 5
Rating Breakdown
- 5 star:0
- 4 star:0
- 3 star:0
- 2 star:0
- 1 star:2
Been using this store for years and think it's the best fancy dress store in London, they refurbished the store last year and have new staff, the stock is updated all the time and I always find what I need or they will bring it from the warehouse for the next working day, love this store.
I have just had the misfortune of entering into this shop and I have never had an experience like it. They were the rudest and most aggressive sales assistants I have ever come across. Not only were they unhelpful but they literally shouted at me for not knowing the reference number of the item that I had seen on their own website. There is clearly a dispute going on between the people who work there and the atmosphere inside is toxic. You have been warned!
DON'T BOTHER! Awful company to deal with. I called in the morning to ask about bulk buying some sailor hats that I needed to by in a hurry as ebay had let me down. They promised to call me back about the order and didn't 3 hours later. Then when I called again agreed a discount,because we were buying in bulk, and then said they'd never agreed it when my colleague went to pick them up (despite a sign on the door saying 15% discount for xmas sale) and were generally rude, unhelpful and over priced!
