Shopping, Jewellery Shepherd's Bush
You'll get a taste of classic, American-style at this Westfield outpost of US accessories label, Coach. Founded in 1941 in Manhattan, the brand made its name by handcrafting leather bags and continues to turn out lady-like totes, satchels and clutches. The bright boutique also stocks stylish sunnies, smart scarves and pretty purses.


Venue name: Coach
Address: Westfield London
127-128 Ariel Way
W12 7GE
Opening hours: Open 10am-9pm Mon-Wed; 10am-10pm Thur, Fri; 9am-9pm Sat; noon-6pm Sun
Transport: Tube: Shepherd's Bush tube
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Shop assistants friendly albeit a bit pushy to get a sale. They have a good returns policy but do set up obstacles if need a refund. I encountered this twice at their stores in the UK . Their card machine was out of order for returns but not for sales & despite offering to return the amount owed in cash they then reported that they had insufficient cash. All a little hard to swallow. Their objective, in my opinion, was to go elsewhere for the refund as they did not want their sale affected at periodic review. I will definitely think twice about purchasing here & wait for my trips to the USA where customer service is exactly as described .