Shopping, Home decor Fitzrovia
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Heal’s may be the grand old dame of interiors stores, but its happy combination of excellent sourcing, helpful staff and a layout that’s constantly being reinvented means it manages to stay relevant. The store's commitment to sourcing new designers is impressive, while established names such as Orla Kiely, Clarissa Hulse, LSA and the Designers Guild are also well represented among the mirrors, rugs, bed linen, clocks, cushions, art and photography available. The store’s ground floor is the most fun for casual browsers, offering a cornucopia of table- and kitchenware, toiletries and gift items, plus a terrific lighting department boasting such delights as Tom Dixon’s Beat pendant shades range. First and second floors house the bulk of the furniture, and for mid-century modernist fans, there’s a great selection of vintage Danish furniture.

As featured in the 100 best shops in London

Branches:Royal Oak, Chelsea (234 King’s Rd, SW3 5UA; 020 7349 8411), Kingston (49-51 Eden St, KT1 1BW; 020 8614 5900).


Venue name: Heal's
Address: 196 Tottenham Court Rd
Opening hours: Open 10am-7pm Mon-Wed, Fri-Sat; 10am-8pm Thur; noon-6pm Sun
Transport: Tube: Goodge St
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Average User Rating

4.7 / 5

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This review is for The Ambrose Cafe at Heal’s.

The little surprise of a cafe is hidden behind the rugs section on the first floor of the massive Heal’s store in Tottenham Court Road. I’m using ‘hidden’ literally, as there is almost no signage, so you have to know where you are going. As it was raining and altogether miserable outside, it was great to be tucked away in this neat brasserie-style café. I’m not normally the one for in-store dining, but this is a good one to know: the food is good, they serve cucumber water and there’s table service so you are not gonna lose your table waiting for a cup of coffee. On the negative side, WiFi wasn’t working and the service got slightly patchy: once the regular routine was done with and we dared to linger, they basically forgot about us and it took quite an effort to flag them.

Excellent quality house shop that champions clever design, often British, beautifully displayed goods, helpful staff and great online service too.

I love this store. You can always find something interesting to buy or inspire you. I quite like just browsing even if I'm not wanting to purchase. Great website too.