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Jas Musicals

Shopping, Bookshops Marylebone
4 out of 5 stars
(2user reviews)

Time Out says

Marylebone’s Chiltern Street is the central London outpost of the original Southall shop that was opened over 25 years ago by Harjit Singh Shah. His original intention was to apply high-class Western technology to Indian instruments while maintaining traditional standards, and those impressed with the success of this enterprise have included Jimmy Page, Talvin Singh, John McLaughlin, Zakir Hussain and David Gray. As well as stocking tablas, dhols, harmoniums, tanpuris and sitars, the shop offers a repair service and a host of accessories, instrument bags, music and books. Prices are surprisingly inexpensive compared to most Western musician instruments.

Branch 124 The Broadway, Southall, Middx, UB1 1QF (8574 2686)

Posted:

Details

Address: 14 Chiltern Street
London
W1U 7PY
Transport: Tube: Baker Street tube
Contact:
Opening hours: Open 11am-7pm daily
Do you own this business?

Users say (2)

4 out of 5 stars

Average User Rating

3.7 / 5

Rating Breakdown

  • 5 star:2
  • 4 star:0
  • 3 star:0
  • 2 star:0
  • 1 star:1
LiveReviews|2
1 person listening

Bad communication and bad service. I ordered a tabla set on one day and on the second day I regret my decision and wanted to cancel the order and sent them an email that I wanted to cancel it but I didn't get any answers. I didn't even get a confirmation email when I bought the item that the order has been dispatched. Then I called them approximately 6 times and almost everytime they said that they would call me back which they didn't even do once (which by the way cost me a lot of money to call them), not to mention that they ridicule and laughed at me when I was trying to explain my situation to them. However, then the item was already on its way and I couldn't cancel it and I couldn't send it back either because then I would have to pay for customs duty to send it back which would cost me a fortune.


Awesome service from Jas Musicals! These guys really went out of their way to ship me the electronic veena I ordered, I suspect at considerable additional costs to themselves. The only one they had in stock was broken, so they went to India to get a new one---a much newer one---and sent it to me for the original asking price. This whole process took a while, (I ordered Nov 2013 and received the product in March 2014) , but it was worth the wait. It's a stunningly beautiful veena, carefully and thoroughly packed, and shipped by Fed Ex, which made the delivery simple. Thank you so much for your troubles, Jas Musicals. I love my new veena and look forward to ordering with you again soon. Especially big thanks to Kiran at Jas Musicals for being so helpful.


Dear Jas, I have now received the replacement drum, and I am very happy that it is in perfect condition. The skins are fine and the shell is in one beautiful piece. Thank you. Kind Regards, Daniel White danielcwhite@gmail.com Isreal

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