Shopping, Bags and luggage Covent Garden
  • 3 out of 5 stars
(3user reviews)
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Venue name: Patagonia
Address: 6A Langley Street
Opening hours: Open 10am-7pm Mon-Sat; 11.30am-5.30pn Sun
Transport: Tube: Covent Garden tube
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Average User Rating

3.3 / 5

Rating Breakdown

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I have found the experience absolutely great! amazing customer service and a great range of products as well.

Mountain Monster

Patagonia has finally arrived in the UK! Great guys, great customer service, really friendly store! Now I have to just save up to by some more kit!


I've found the shop in Covent Garden to be shocking on customer service. I bought a mid-layer last night. When I got home and unpacked it I found it was damaged so brought it back this evening and was accused by two shop assistants of having taken the tags off the one I'd bought and put them onto an old one that I'd washed and worn and trying to return that (!!!!). Unbelievably horrible experience that I won't be repeating again - there are plenty of other shops in Covent Garden that have decent service that I will be using in future (a real pity as I have been buying Patagonia in France for over 20 years and never had any complaints).