Spread across four levels and connected by open steel staircases, the club's facilities include a skylit climbing wall, boxing ring and even a table tennis table set on a glass floor above the pool. The gym is kitted out with the latest cardio and free weights equipment, and those about to compete at high altitude can prepare by working out in a hypoxic chamber with reduced levels of oxygen to simulate conditions at 8,500 feet. There is also a Pilates and Gyrotonic studio and 130 free classes every week as well as a gym kit laundry service, wi-fi access, integrated medical centre offering complementary therapies and a live DJ. The Third Space has a second gym in Marylebone, which opened in 2011 and offers reciprocal access for members.
|Venue name:||Third Space|
67 Brewer Street
|Transport:||Tube: Piccadilly Circus|
|Do you own this business?|
Average User Rating
2.5 / 5
- 5 star:2
- 4 star:3
- 3 star:0
- 2 star:2
- 1 star:6
The gym was great when I joined - didn't have too many people, classes were good and not too busy meaning you got adequate attention (although there was exceptions to this - I injured my spine due to the negligence of an instructor and it was only due to my - temporary - recovery that I decided not to sue at the time).
Over the last 6-12 months, however, the gym has gotten much busier than it was when I joined despite extortionate price increases, to a point where at peak times there is often a wait for equipment and classes are oversubscribed and many instructors do nothing to send away people who aren't booked onto the class meaning extremely busy classes with inadequate physical space. All this against a backdrop of fees which have risen more than 10% this year. The management will cite the 'improvements' made to justify this fee increase but this basically amounts to upgraded changing rooms which frankly seem to have less room than before with smaller lockers.
Finally, I cancelled recently as I was unhappy with the recent fee increases as it has simply gotten too expensive for what it is, but more than that I cancelled as I had an unpleasant experience with one of their instructors who shouted at me and berated me in front of the entire class for simply choosing a partner that was a man rather than a woman, and no longer felt comfortable attending that particular class which was one of the primary reasons I attended the gym.
I get the distinct impression that management and the front desk staff simply don't care about members; they just care about the fees that line their pockets, evidenced by the customer service approach they seem to take where they're never at fault and never seek to rectify issues presented to them.
Over-rated, over-priced, pretentious. Perfect for its location.
They increased membership fee to replace old and failing equipment after buying out Reebok!
What are we shareholders? That's the "cost of doing business" in Your business!
They increased reserved locker charge of £30/mo by £1. Petty!
They explained away price increases as "reacting to Equinox price rises". But they are international. Deluded much!?
The floors are usually a mess if you prefer your session off-peak since there are no regular floor managers.
Do expect to go hunting for stuff that goes astray.
Bad management, General Manager at the Marylebone branch is rude and an utter disgrace. They will take your money and not uphold any contracts on their behalf. An absolute scam. They should be reported to authorities in the UK. I used to be a member here and regret spending a pound of cash here. Beware!
Management staff are cranky people. I witnessed a manager belittling a desk staff person. Unprofessional people..think to highly of themselves.
The 3 floors of equipment are good, the trainers are excellent, it is clean, good music, strong motivation to train there, but the administration is awful. Do not try to freeze or cancel your subscription. They will screw you. ThirdSpace just draw 268GBP from my bank account without asking at the end claiming that when freezing you pay 10GBP, then when cancelling there is 1 month notice (an additional 134GBP), then you are obliged to freeze again the next month (10GBP more), then the cancellation is always first of the month (134GBP more to pay). To summarize, they do not use lawyerss and they are willing to screw you if you leave.
Dated: November 2016.
Not what it used to be! Third Space should not be in the list of the best gyms in London. The natural light that was coming through the sky lights has been sacrificed to further property development, transforming the entire place into an actual basement. The gym equipment and lay out is fairly standard for that price range. While the pilates and gyro tonic studio instructors are great, the booking system is very inefficient resulting in many appointments being cancelled. The main disappointment results from the inability to organise 1:1 PT sessions. Despite trying hard for 3 months, it seems that neither the trainers nor the trainer manager are keen on enrolling new clients for regular sessions. I will try and find the next actually best gym in London...
This club has really gone down hill over the last 2 years. The outside looks like a 1st year student has designed it with no imagination or brand sense. The club thinks it is better than its members and unless they address this, it will continue to lose credibility.
Three years ago Tower Bridge one was a good gym, however the became arrogant presumptuous and greedy. The membership increased from 1,200 to 1,500 while the service is lower and lower.
The most of the time 7-7:30 one has to stay in the queue to take a shower. Also some of the trainers they use are of questionable attitude and skills, walk with outside shoes on yoga mats, put Reggie and American country music on vinyasa yoga, most importantly they instruct on positions they can't execute themselves. To make the matter worse not only the trainers impose their emotional charge through their music some put sheer depressing songs "my life is dust" on relaxation poses.
I could go on with the fact that you need to walk with shoes in the changing rooms because is so much hair on the floor and on the showers I have to clean the walls of hair before I start mine.
If your read these reviews, use your personal judgement how they are written, especially ask yourself why it is such a dichotomy between 1 and 5, do people really get excited about expensive refurbishments and clubs PR? Well I trust you will see it through.
The members are treated a s cash cows points made by almost everyone genuine here.
The BEST gym in London. I've been a member for 8 years, dropped a few dress sizes ( thank you Richie Kyle!!!), learnt some great skills ( climbing and yoga! ). some of the amazing staff have thrown me a birthday party( i've never seen staff rude to members, though I've seen a few members be rude to staff ). they are constantly updating, renovating and improving the gym space/ timetable and the equipment. and the medical centre is also worth mentioning for some excellent dr's and physio's. like everything you get back what you put in.
I've been fortunate enough to have been a member of 3rd Space for 9 years. Recently, I moved from Soho and allowed my membership to lapse but it's going to be hard to replace. The staff are courteous, the gym is clean, the music variable enough to occasionally hit the spot, the changing areas well-designed and spacious, the pool is ozone treated and never crowded. The trainers are top notch-- many with competitive or sports medicine pedigree-- there's loads of excellent classes for every level of intensity and ability you get a big, fluffy towel every time you visit. Yoga-- especially by Maria who I trained with for the duration of my membership, and also by Tania-- is safe, challenging, and professional and special mention must also go to Fiona and Fitz for (sometimes brutally) increasing my strength while lowering my body fat percentage considerably. Best in show goes to Tony, whose pilates class I went to faithfully (almost) every Wednesday. He literally rescued me from the crippling pain of spinal injury and gave me the tools and knowledge to help prevent it happening in future. Sure, the trainers are often busy with other clients but if you do a couple classes and arrange a private session every now and again, they get to know you by name, check up on you and might even invite you out for a beer-- and you really can't ask for more personal than that. Also, contrary to the comments posted below, I always found management extremely accommodating. They replied to my annoying, long-winded e-mails swiftly, helpfully and with good humor and this goes both for Soho and for Marylebone. On the negative side, the showers could be a bit tempermental, I did miss the juice bar once Whole Foods moved across the street and the darn place is EXPENSIVE AS H***, especially with the recent price hike. Like I say, I was very fortunate to have been a member for so long. However, I justified the expense to myself by saying: Well, if you go 5 times per week it works out to about 6 pounds per visit-- which includes an intensive, well-designed class, and/or some weight training, swimming, abs class or a cross-trainer-while-watching-Sky-Sports experience, plus a steam, shower-with-top-shelf-products, shave, fresh towel, quick weigh-in and suddenly I'm clean, exercised and refreshed right in the center of town. And that to me was worth the price. I will miss this club.
Have been a member on and off (as job location changed) for 9 years. Amazing facilities - the hypoxic chamber was really useful when preparing for the Inca Trail, and the ozone treated pool means you can swim without fear of a chlorine fug following you round for the rest of the day. Changing rooms are spacious, really clean. Women's steam room large and relaxing with chillout music and essential oils. Excellent range of classes and teachers, especially Ashtanga Yoga. Minus a star for the temperamental showers and the personal trainers who take no interest in you at all unless you're paying them.
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