HSBC x Shelter Prize Draw Rules

TIME OUT ENGLAND LIMITED

1st Floor, 172 Drury Lane, London WC2B 5QR

in association with:
( Time out and HSBC)

What’s the Prize?

The prizes consist of five pairs of tickets (10 tickets in total) to the HSBC UK x Shelter Concert at St Paul's Cathedral on Monday 16 November 2026. All prizes are subject to availability.

Use of the tickets is subject to the terms and conditions stated on the tickets and the venue's rules and regulations. Tickets must not be resold under any circumstances. Winners are responsible for any applicable tax liabilities.

Winners must be available to attend the concert at St Paul's Cathedral on Monday 16 November 2026. If a winner is unable to attend, the prize will be offered to the next eligible entrant.

The prize does not include accommodation, food, drinks, transport, spending money or any other additional expenses. Winners and their guests are responsible for any necessary travel arrangements, documentation and insurance. This prize is referred to as the Prize Package in these Rules.

1. All winners will also be required to comply with the Terms and conditions of entry | St Paul's Cathedral and all other standard health and safety protocols which apply to visitors while attending St Paul’s Cathedral. Please note: We are not responsible for the contents of a non-HSBC site.
2. If we can’t offer the prize, we’ll give you another prize of equal or greater value. We can’t:

• exchange the prize for cash
• swap the prize for something else or give your prize to someone else.

When can I enter the Prize Draw?

Start Date: 12:15 am on day month year

End Date: 11:45 pm on day month year

How do I enter?

Step 1: Fill out your details in the entry form found at insert entry form URL. 

Step 2: That’s it! Just make sure you submit the form before the End Date.

Who can enter?

The Prize Draw is open to all UK residents over the age of 18, except employees of Time Out and the Prize Provider, its agents, contractors and their family members or anyone else professionally connected to this Prize Draw.  The winner must be aged 18 or over – you will not be eligible for the Prize Package if you are under 18. You can only enter once – multiple entries will not be accepted. 

How does it work?

After you submit your entry, you will be entered into a computer-generated ballot, from which a winner will be selected at random. The winner will be notified by Time Out by email within 5 days of the End Date. If you are a winner, you agree to participate in publicity which may include having your photograph taken for promotional and press purposes. 

Other Rules

1. Time Out reserves the right to exclude any entry from the Prize Draw at any time if it has a reason to believe that the entrant has breached any of the Rules. 
2. All entries must be submitted by the original writer of the entry. 
3. All entries considered inappropriate or offensive by Time Out will be disqualified. 
4. The winner will be notified by Time Out using the contact information submitted in the winner’s entry. The winner may be asked to provide identification. Any winner who is not contactable or who fails to return contact within 72 hours of notification will be disqualified, in which case the winner forfeits their right to the Prize Package, no compensation will be given and a reserve entrant will be selected at random as an alternative winner. 
5. The Prize Package is non-negotiable, non-transferable and non-refundable. 
6. In the event of unforeseen circumstances Time Out and the Prize Provider reserve the right to substitute the Prize Package for an alternative of equal or greater value. 
7. Time Out accepts no responsibility if the Prize Provider refuses to issue the Prize Package.
8. The names of the winner may be obtained by sending a written request with a stamped addressed envelope stating which Prize Draw you would like the winner’s details for, to Time Out England Limited, 1st Floor, 172 Drury Lane, London WC2B 5QR or by email to competitions@timeout.com The request must be submitted within 1 calendar month after the End Date.
9. By entering the Prize Draw, all entrants consent to the processing of their personal data by Time Out for the purposes of administration of this Prize Draw and in accordance with Time Out’s privacy notice: https://www.timeout.com/privacy-notice. 
10. Any winners’ details shared by Time Out or the Prize Provider will be limited to surname and country only, in accordance with ASA guidelines and the EU and UK General Data Protection Regulation. 
11. Copyright in all entries submitted for this Prize Draw remains with the respective entrants. However, entrants agree that by submitting an entry to the Prize Draw, they grant Time Out a royalty free, perpetual irrevocable worldwide licence to use and republish their entry. This includes sharing the entry through social media and publication by Time Out worldwide in any of their publications, their websites and/or in any promotional material. 
12. Time Out accepts no liability for any loss or damage however caused, including but not limited to indirect or consequential loss or damage or personal injury (with the exception of death or personal injury caused by Time Out’s own negligence) suffered or sustained in connection with the Prize Package.
13. If an act, omission, event or circumstance occurs which is beyond the reasonable control of Time Out and/or the Prize Provider and which prevents Time Out and/or the Prize Provider from complying with these Rules, neither Time Out or the Prize Provider will be liable for any failure to perform or delay in performing their obligations. Time Out reserves the right to modify, delay, postpone or cancel the Prize Draw in the event of circumstances outside its reasonable control. 
14. This Prize Draw is in no way sponsored, endorsed, administered by or associated with Instagram.
15. This Prize Draw and these rules are governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts. 
16. The Prize Draw promoter is Time Out and Time Out has the right to license any rights granted to Time Out to its associated companies and licensees.