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Smart School of Cookery

Things to do, Classes and workshops Isle of Dogs
1 out of 5 stars
(2user reviews)
Smart School of Cookery

Time Out says

One of a small series of cookery schools run by Ann Hood, a former 'Masterchef' contestant. The Smart School of Cookery in Canary Wharf provides professional classes in a variety of specialisms, including street food, fishmongery, chocolate, bread making, dinner party hosting, artisan baking, sushi and much more besides. See their website for the full list of courses.

Smart School of Cookery says
Join us at our stunning Canary Wharf, West India Quay cookery school and celebrate our 10th year at one of our extensive list of cookery classes. learn all the tips and techniques that makes a fabulous cook.

Posted:

Details

Address: Unit 7, Port East
West India Quay
London
E14 4AN
Transport: Tube: Canary Wharf/West India Quay DLR
Contact:
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Users say (2)

1 out of 5 stars

Average User Rating

1 / 5

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I booked this experience as a gift for my mother's birthday. She is deaf and so I contacted the Smart School of Cookery a couple of months before to ask them if I could attend for free as a carer to help my mum understand the instructions. They agreed it was no problem. I paid full price (£99) for my mum's place. The day before the course they phoned & told me we would have to book a place for myself, at a further cost of £99. I explained that we had pre-agreed, in writing, that I would attend as a carer and that I could not do this. I asked for a refund but they refused. I tried to explain that it wasn't fair what they were doing but the person (Lyn) spoke over me and wouldn't let me speak. When I asked her to stop and listen she said she 'didn't like my tone' and proceeded to hang up on me.


We didn't want to lose our £99 so we ended up paying extra and doing the class even though we were both uncomfortable about it. The class itself was useful, my mum said she got some good tips. However it did finish half an hour early, so we ended up paying over a hundred for an hour and a half class.

To summarise - if you're thinking of booking a cookery class I don't recommend this one. They're mercenary, have terrible customer service and, as for the class itself, it's ok but not good enough to justify all the other problems with the business.
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