Thyme Out

Restaurants, Mexican, Pork Free Sunway
1 out of 5 stars
(1user review)
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Thyme Out and Time Out? Don’t be mistaken, folks. This eatery specialising in Mexican street food has nothing to do with the magazine. Starting out as a food truck roaming the streets of PJ, Thyme Out is now a full-fledged brick-and-mortar outlet in Sunway. Look for the bright yellow storefront in the midst of car workshops and head into the roomy space with high ceilings, a bar counter where you order and pay for your food, and a plant growing in the middle of the shop. The menu comprises comfort Mexican street food; think tacos, burritos, cubanos, quesadillas and more. When dining here, you can expect friendly service and good food. Or if you’re having an event or a fiesta at home, the guys behind Thyme Out also offer catering services.

Posted:

Venue name: Thyme Out
Contact:
Address: 66 Jalan PJS 11/7
Bandar Sunway
Selangor
46150
Opening hours: Sun-Thu, 11am-10pm; Fri-Sat, 11am-10pm
Static map showing venue location

Average User Rating

1 / 5

Rating Breakdown

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  • 1 star:1
LiveReviews|1
1 person listening

We ordered burrito, tacos and churros and a lychee drink and patiently waited for half an hour and have yet get our orders. We saw customer who came around the same time as us already got their order. Later, we went to the counter and check our orders. The waiter dashed us off by telling us that order will be ready in 15 mins. A 15 mins has passed (In total 45 mins), yet no food was served! And I checked with them again and the waiter told me that I have to wait for another 15 mins which is gonna be an hour! It was really ridiculous! 

I lost my patient and all of us were starving. We went to the counter asking for a refund and expressed our unsatisfactory with the waiting time and customers who came around the same had already got their orders 30 mins ago. One of the waitress rudely responded without apologies and debated that the customers that we were referring to they ordered 3 mins earlier than us. (It is still not reasonable that I have waited 45 minutes and another 15 minutes if I continue waiting). Then she abruptly ended her response by saying "But if you want a refund, it's fine". 
We left with a empty stomach.

I am extremely disappointed with the services provided by services and the prolong waiting hours.